The following articles are prohibited from shipment to all countries served by ParcelHero.com

• Acids
• Aerosols
• Aftershave
• Alcoholic beverages
• Animal skins (non-domesticated)
• Articles of exceptional value (e.g., works of art, antiques, precious stones, gold and silver)
• Batteries containing liquid
• Bleach
• Cash
• Cologne Eau De Parfum
• Compressed Gas
• Dangerous goods/Hazardous materials (following IATA regulations for Express and Expedited, and following ADR regulations for Standard)
• Explosives
• Firearms or air rifles
• Flammable Liquids
• Fragrance Eau De Toilette
• Furs
• Ignitable Gas
• Incapacitating Sprays
• Ink or Toner Cartridges
• Ivory and ivory products
• Live animals
• Matches Lighters
• Meat or animal products
• Money and negotiable items
• Nail Varnish
• Passports
• Perfumes
• Plants
• Poisons
• Pornographic materials
• Seeds
• Tobacco and tobacco products

Also prohibited are: goods moving under ATA Carnet and all temporary exports and imports; goods moving under FCR, FCT and CAD (Cash Against Document); shipments with inherent vice, which by their nature are likely to soil, impair or damage persons, merchandise or equipment; goods, the carriage of which is prohibited by law in the country of origin, transit or destination (e.g. ivory and ivory products), goods which attract excise duty (e.g. spirits) or which require special facilities, safety precautions or permits. Under applicable law, certain goods may be transported only under prescribed conditions and certain goods are prohibited from transportation by air (e.g. liquids in glass containers).

It is the shipper’s responsibility to comply with current government regulations or laws applicable in each country. Shipments are subject to inspection and possible delay by customs or representatives of other government authorities.

We reserve the right to refuse or suspend transportation of any package which does not set out contact details for shipper and receiver and of goods which, in our opinion, are not practicable for transportation or are not adequately described, classified or packed and labelled in a manner suitable for transportation and accompanied by necessary documentation.

We will not transport any goods which are prohibited by law or regulation of any federal, state or local government in the origin or destination countries or which may breach any applicable export, import or other laws or endanger the safety of our employees, agents and subcontractors or the means of transportation or,which in our opinion, soil, paint or otherwise damage other goods or equipment or which are economically or operationally impractical to transport.

ParcelHero.com adheres to the air transportation regulations outlined by the International Air Transport Association (IATA) and to the road transportation regulations outlined by the UN ADR and does not accept Dangerous Goods in its system- nationally or internationally. Local national regulations also apply for road transport.

Individuals or businesses which ship Dangerous Goods without
appropriate labelling documentation and packaging can face significant
financial and legal penalties. It is also important to remember the
following when shipping with ParcelHero.com:

If you are reusing packaging or cartons, please ensure
that all old labelling is removed. Any dangerous goods
labels on a package will cause the shipment to be held
and inspected, causing service delays and Inconvenience to
you and your customer.

If you are shipping goods that could be potentially seen as
Dangerous Goods, but are not, because of their unusual name,
appearance etc, it is advantageous to clearly declare on the
shipping documentation that the goods are classified
as Dangerous Goods. This will ensure the shipment
is not delayed unnecessarily. Any misdeclaration
will lead to strong penalties for the shipper.