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Shipping

ParcelHero makes shipping easy so you don't have to be an expert to ship with us. The following sections give guidance on all the things you need to know. Have a quick flick through and you will see loads of useful information on how to get the best from our site.

Shipping Outside of the EU
ParcelHero offers the best transit times on the web; Express, Economy and AM Delivery to over 220 countries worldwide. Shipping outside of the European Union is not as easy as sending a package down the road. Your shipment must travel through customs who will want to know what goods you're shipping, how much there worth and why you're shipping them. But don't worry, ParcelHero helps you produce your customs paperwork, and resolve customs delays if they occur. It is also worthwhile knowing that some countries such as the United Stated have restrictions on certain products or may require additional paperwork to be submitted. So for example; if you’re sending clothing to the US, you will need to fill in a special form, called a ‘textile declaration’ to accompany the shipment. For help or advice with shipping, simply Contact Us.

Available Services:
Timed Deliveries:9 am & 12 pm
Express:1 – 4 Days Depending on Destination *
Economy:3 - 7 Day Delivery*

*Transit times vary according to destination; check the Quick Quote for transit times.

At a Glance:
  • You need to produce Customs Paperwork, ParcelHero can help, but you will need a printer.
  • Your package may be delayed if your paperwork is inaccurate or the value you declare, inaccurate.
  • Depending on the goods you’re sending, your receiver may have to pay Customs Duty and Tax.

More Info:
  • It's important to note that the quote you receive from ParcelHero is for the shipping charges. Customs in the country you're shipping to may charge Duty and Tax, which your receiver will have to pay, for more information Click Here
    to View Our Billing Options.

  • Every country has different
    restrictions and levels
    of duty and tax.
    Contact a customs
    office website for
    the country you're
    shipping to for
    further information.
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