.
0844 8804558
Track your shipment
Instant quote
Collection Details
Delivery Details
Parcel Details
Weight(kg) Height Length Width(cm)
Choose your destination
We will find
the best route
Get the best deal
Save up to 70% on
the best courier services
Book your collection
We take care
of the rest!
72%
Cheaper
than the
Post Office
For equivalent 5kg parcel
Same Day Collection
& £50 Free Cover Included
Fully Tracked Service
2014 Christmas Parcel Delivery Deadlines
Proud Partners of
  • Home
  • International Courier Services

The Best International Courier Services Under One Roof

ParcelHero®, the UK’s leading online international courier service, makes worldwide parcel delivery cheap, fast and reliable. We partner with the world’s best couriers, UPS, DHL and FedEx to offer cheap international courier services to over 220 countries, up to 60% cheaper than booking direct.

You can book international delivery as late as 3pm and still get same day collection. You don’t need an account and you don’t have to register, just fill in our Instant Quote tool and choose the service that fits your budget. ParcelHero® offers economy, express and timed door to door delivery including pre-9am, pre-10.30 am and pre-12noon options. You can track your parcel from start to finish, we offer £50 cover as standard, and we will help you with the customs paperwork you’ll need for international courier services.

<*

ParcelHero® cheap courier services start from:

  • European Union Delivery: £10.95
  • Cheap USA Delivery £15.36
  • Australia Courier Services £17.23
  • China Parcel Service £15.95
  • Cheap India Parcel Delivery £20.61

*>

Customer Reviews

Parcel delivery
Our customers love us!

Excellent 9.7 Out of 10

Based on 3153 customer reviews

Chris
Parcel delivered successfully.

Well... it arrived on time. I don't know what else to say about a parcel delivery service.

Nick Turner
Great service

Parcel got to it's destination on time, no problems, top service! Would use again!

Tracy Pullee
Shipping to Hong kong

We sent two parcels and they arrived within 3 days of pick up. Unfortunately they gave the packages to 2 delivery drivers so the recipient had to wait ...read more

gillian
Great service

Picked up on time delivered early very reasonable price

Mrs Sandra Medlicott
Excellent Service

From requesting initial quote to tracking delivery I found the website extremely easy. I usually send Christmas presents to Australia by post in sever ...read more

97% Trust Score, 3153+ Reviews
Parcel delivered successfully.
Well... it arrived on time. I don't know what else to say about a parcel delivery service.

Chris

Great service
Parcel got to it's destination on time, no problems, top service! Would use again!

Nick Turner

Shipping to Hong kong
We sent two parcels and they arrived within 3 days of pick up. Unfortunately they gave the packages to 2 delivery drivers so the recipient had to wait in all day as one parcel was ...read more

Tracy Pullee

Great service
Picked up on time delivered early very reasonable price

gillian

Excellent Service
From requesting initial quote to tracking delivery I found the website extremely easy. I usually send Christmas presents to Australia by post in several packages but decided this y ...read more

Mrs Sandra Medlicott

---

Using Our Worldwide Parcel Services

International shipping can be split into two categories: Shipping within the EU, and Worldwide Shipping. ParcelHero® offers next day delivery services to all European Union countries and no additional paperwork is required. If you are sending an international parcel delivery outside the E.U. you will need customs docs and your shipment may be subject to taxes and duties.

<*

Worldwide parcel delivery is not quite as simple as sending a parcel in the UK or to an EU country. If you are shipping outside the EU, your items will be subject to inspection by customs authorities. Your customs invoice breaks down each product you’re sending, their individual value and the reason for shipping. ParcelHero® creates your customs paperwork as part of the booking process.

The reason customs want to inspect your goods, is so they can determine if any duties and taxes are applicable. Most goods will be subject to these taxes, and every country charges different rates and has different rules. If you’re sending a gift or personal effects, some countries will not apply any charges, so long as the value is below a certain threshold, so it’s always worth checking with the customs authority in the country you’re sending to.

Some countries have specific restrictions on certain items. Find out more on our Customs Information page. If you want to check whether a specific item is prohibited please check our Prohibited Items List and if you’re in any further doubt, contact our customer service team.

*>

Labelling & Packaging

It is important your items are packaged correctly as every international delivery will pass through multiple handling stages. If your parcel is incorrectly packaged, there is a greater risk of damage, but don’t worry, ParcelHero® has lots of helpful advice to help reduce any potential mishaps.

<*

One of the few things we can’t do is package your parcel for you so make sure your items are properly packaged, with recommended packing materials. Here are some useful guidelines:

  • Please always use a robust box with all flaps intact
  • Remove any existing old labels and barcodes
  • Use strong packaging tape and secure all the joins
  • Place as much cushioning material as possible inside the box and check your products are not touching the inside walls
  • Do not cover the outer packaging with paper, plastic or string
  • Use a single address label with accurate delivery and return details
  • Place a duplicate address label inside your package

It is also important to label your package correctly. We recommend you print multiple copies of the shipping label. For further information, please check our labelling and packaging criteria.

*>

Insurance & Compensation

Unlike other international couriers, ParcelHero® offers £50 free cover on every delivery as standard. We minimise any risk of loss or damage by only offering the services of the world’s best and most reliable carriers. However because your international package will be handled multiple times before delivery it is re-assuring to know that your package is covered. Additional Insurance Protection is also available.

<*

When purchasing insurance cover, you should be aware that ParcelHero® customers are only entitled to compensation if the package complies with our Limits of Liability and the goods have been packaged in accordance with our packaging criteria.

There are some types of products that are not suitable to ship via any courier. For example, products containing glass. These products are not covered as standard, so please check ParcelHero’s Compensation Exclusions before shipping. We can still offer cover for items on our compensation exclusions list, but the items need to be professionally packaged, and you need to notify us in advance of shipping.

For more information on our claims policies, please see our claims page

*>

Useful Things to Remember When Using Our International Courier Services

Transit times for International shipping are longer because your shipments have to pass customs in the delivery country. ParcelHero® quotes a precise delivery date for every service, but this date excludes any potential customs delay. If you’re sending an international parcel with a value over £100, it’s best to factor in an additional 1-2 days for customs clearance.

International Parcels are handled multiple times in transit, so it’s really important that you take care in packaging your parcel. Please check our packaging guidelines for further help.

<*

Customs Import Duty and Tax on worldwide parcel deliveries - Most customs authorities do not charge tax and duty on international deliveries containing personal effects and gifts under a certain value. However every country has different thresholds so please check with our customer service team for further information on the country you’re shipping to.

Cheap International Parcel Delivery should not mean compromising on service. Some couriers do not even offer international parcel tracking but ParcelHero® only works with the best couriers such as UPS, DHL & FedEx, and offers real time parcel tracking on every shipment. Furthermore we offer a range of services, from economy delivery to fast express delivery. Economy deliveries normally take around 2-4 days longer than an express delivery, but the cost is normally a lot lower, especially if you’re shipping a heavy parcel.

Prohibited & Restricted items when using our worldwide parcel service - There are some items that are not suitable to send internationally, such as perfumes and flammable products. Additionally every country has a list of other prohibited or restricted products which they do not accept. Each country differs, for example if you’re sending a parcel to some South American countries, shipping used clothing is actually prohibited! For further guidance check with the ParcelHero® customer care team.

Using our International Courier Service for sending Large and Heavy Parcels - From small parcels to large palletised shipments, ParcelHero® can support all your needs. Heavy parcels or freight movements normally require specialist collection and delivery vehicles with tail lifts, so normally need to be booked at least one day in advance.

Collecting International Packages - We offer a comprehensive door-to-door delivery service, with same day collection from most locations. Check the collection cut-off time when you make your booking - for many postcode areas you can book up to 3pm and we will still collect same day.

Paperwork for your international courier service - When shipping outside the EU, you’ll need to produce additional paperwork for customs. ParcelHero® will produce your customs paperwork for you. All you need to do is tell us what you are shipping, the reason for shipping and the value of each product.

What to do if your shipment is stuck at customs? First of all don’t panic. Our customer care team are experts in resolving customs delays. When customs stop goods, they will inspect your paperwork and possibly check package contents to see if it matches the documentation. If they are satisfied, they will release the goods, if not they will contact the receiver for further info. When tracking your shipment, if you notice a delay (called an ‘exception’), contact ParcelHero® and we will help get your package on its way as quickly as possible.

*>

Copyright © 2014 ParcelHero - All Rights Reserved