The technology developed for e-commerce payments is likely to end wasteful paper receipts, useless small change, cheques and even some bank notes inside five years.

ParcelHero’s Head of Consumer Research, David Jinks MILT, questions whether a new tax on the one growing area of retail is the best solution.

The European Union and Japan have signed one of the world's biggest free trade deals today.

Is Amazon destined to become the last word in logistics?

The prognosis for Britain’s much-loved department stores looks increasingly bleak. It’s likely that a significant chain will follow BHS into collapse this year.

How to win in Russia’s huge e-commerce market; and the potential penalties of not playing by the rules.

We live in a 24-hour economy, with many of us now shopping online late at night.

Costing UK retailers £60bn every year, returns can make a huge dent in even the healthiest profits. Whether you’re selling online, or a traditional brick and m…

From damaged goods to clothes that don’t fit, if you need to return something you bought then it’s important to know your rights. Whether you shop online o…

Costing British businesses £60bn per year, returns have become a make-or-break issue for stores big and small. As healthy profits disappear under reams of refunds, …

Forbes magazine’s digital currency specialist Roger Aitken investigates if and when Amazon will accept crypto currencies

Many children are still able to buy age restricted items such as alcohol, nicotine products and knives online. Retailers shouldn’t leave it to couriers to perform vital age checks, urges ParcelHero’s Head of Consumer Research, David Jinks.