October 22, 2018

Forget Looking for Love: Just Treat Yourself on Single’s Day

By now we have all heard of Black Friday and Cyber Monday. However, online sales for a new contender from the East, Single’s Day, dwarf these numbers.

Single’s da…

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future of home deliveries October 18, 2018

Study: How are home deliveries retaining their green crown?

What are the latest moves to ensure home deliveries retains its green crown - David Jinks MILT
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Woman handing over receipt September 14, 2018

Study: Stamping Out Receipts

The technology developed for e-commerce payments is likely to end wasteful paper receipts, useless small change, cheques and even some bank notes inside five years.
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data tax customs authority July 31, 2018

Study: The Digital Tax – To Save A Sinking Ship, Would You Torpedo Another?

ParcelHero’s Head of Consumer Research, David Jinks MILT, questions whether a new tax on the one growing area of retail is the best solution.
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Japan to EU shipping July 17, 2018

New Japan-EU Free Trade Agreement Opens New Opportunities

The European Union and Japan have signed one of the world's biggest free trade deals today.
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amazon future July 09, 2018

Sink or swim? Amazon needs shipping providers to integrate – or it will cut them adrift

Is Amazon destined to become the last word in logistics?
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The collapse of BHS in 2016 created shockwaves that are still rippling through the industry. Surviving department store chains must embrace multi-platform sales or another significant chain could join BHS in liquidation this year. May 23, 2018

Departing Department Stores

The prognosis for Britain’s much-loved department stores looks increasingly bleak. It’s likely that a significant chain will follow BHS into collapse this year.
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Russian lead fifa world cup stadium April 25, 2018

Kicking off shipping to Russia

How to win in Russia’s huge e-commerce market; and the potential penalties of not playing by the rules.
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late night shopper April 04, 2018

STUDY: A monster opportunity – Delivering the Vampire Economy

We live in a 24-hour economy, with many of us now shopping online late at night.
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Shoppers hurry past January 16, 2018

A Business Guide to Handling Returns

Costing UK retailers £60bn every year, returns can make a huge dent in even the healthiest profits. Whether you’re selling online, or a traditional brick and m…

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Your Consumer Rights when Making a Return

From damaged goods to clothes that don’t fit, if you need to return something you bought then it’s important to know your rights. Whether you shop online o…

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Have Retail Returns got out of Hand?

Costing British businesses £60bn per year, returns have become a make-or-break issue for stores big and small. As healthy profits disappear under reams of refunds, …

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