Secure it properly:
- Make sure you strap the pallet securely to the base in both directions and use corner supports where possible.
Express air freight delivery you can trust
£50 free cover as standard* *excluding Hermes deliveries
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
The air freight comparison site where everyone’s a winner. Compare air freight costs and save money on shipping.
Service Rating:4.6 out of 5 based on 15508 user ratings
Everything was great : from the choosing drop off point to deliver the parcel to my friend’s house in Italy!
Price as quoted. Picked-up from location promptly. Parcel arrived at destination promptly and in good order. It was heavy and glass so very pleased.
Once my order was places, the delivery van was with me before I had even printed the labels....now that's fast.
Very good service.Dropped the parcel off and about 200/300 yards from drop off point was passed by van going to pick it up.Parcel was dropped off on time in USA with praises from recipient for speed of delivery.Thank you
We were very pleased with the efficiency of the company< I think 10 minutes after printing the label a driver was here and he helped me as it was the 1st time we have used this company, he was great. My daughter advised me the parcel arrived and everyone was pleased it arrived the day it was stated. I do not think it can be improved.
Door to door in 4 days, fantastic service. Would recommend Parcel Hero to everybody. Always use Parcel Hero to send parcels to Australia, their service is second to none.
Well organised service for collection & delivery, Little more expensive than other couriers but it really depends on weight Was able to send a heavier box, whereas some couriers would not accept a box over 15kg.
Having worked in the parcel industry for fifteen years,i know a bit about it.The website was easy to use and the service was spot on from start to finish. I will definitely be using Parcel Hero again!
After booking my collection the driver came within the hour and the process could not have been easier.
It was the first time I had couriered my artwork abroad and was worried about the condition the work may turn up in at the gallery. It left Edinburgh late afternoon and arrived in the south of France in perfect condition the following morning. It was easy, very fast and an incredibly reasonable price so I will certainly be using this service again!
ParcelHero offers air freight forwarding and cargo services through the world’s biggest logistics companies, including DHL Freight, UPS, TNT and Kuene & Nagle. Our comparison site offers instant quotes and excellent discounts, with savings on shipping costs of up to 60% against booking direct.
ParcelHero specialises in Parcel, Pallet and Freight Distribution. We offer Express air freight solutions to over 220 countries with a complete range of services, including time-definite Express delivery to Economy shipping options, where cost is the main criteria.
Regardless of delivery location or budget, ParcelHero offers cargo services for consignments of all shapes and sizes. And unlike most air freight services, all of our shipments come with Real Time cargo tracking from door-to-door, committed delivery dates and a money-back guarantee option.
Because we partner with the industry’s leading transport companies, we can provide a more diverse range of services. These include expedited Next-Day air freight delivery across the US and Europe and fast delivery to other worldwide destinations, along with urgent timed AM delivery for time-sensitive consignments. We also offer Economy freight delivery, with transit times ranging from 3 – 7 days depending on destination. Getting a quote is easy, simply enter your shipment information into our Instant Quote booking tool and select from a range of delivery services and shipping rates.
In addition to our export services, ParcelHero also offers import services for collections abroad returning to the UK.
Whilst our standard air-freight services are door-to-door, if you do require airport-to-airport delivery, or the receiver wishes to organise their own customs clearance, contact our expert customer care team for a special bespoke air freight quote.
If your air freight shipment contains items weighing in excess of 50kg, then 24 hours advance notice is required for collection. When obtaining a freight quote, we will also let you know the next available collection date and delivery due date for each service, before you select the price and service you want.
We can collect pallets weighing up to 1,000kg in weight and 270cm in length. It is important to note that the delivery driver cannot collect the goods from inside your premises, so it is best to have them awaiting collection outside or in a loading bay area. You must also provide the facilities needed for loading and unloading the shipment. The collecting driver will however have a tail lift, however if you also require the driver to have a pallet pump-truck for collection or delivery, then please contact us prior to collection.
Unlike most freight forwarders, we don’t push a long list of surcharges onto our customers. All of our cheap cargo prices include door-to-door delivery with no separate charges for collection, war risk or customs clearance.
The only reason the cost may vary is if your weights and dimensions are inaccurate, so to ensure accurate rates, please take care when entering your shipment information into our quote tool. ParcelHero® also offers enhanced cover for high-value goods and the option to upgrade to a money-back guarantee - if speed is of the essence.
When you send air cargo outside the EU a customs invoice is required to expedite clearance. We recommend when sending commercial goods that you also include harmonisation codes for each product you’re sending (sometimes referred to as tariff codes) to ensure clearance is not delayed and import duties and taxes are assessed at the correct rates.
Most freight forwarders offer limited tracking and visibility. This is due to their use of airlines and charter services via different providers as well as their use of agents in each country to deliver their goods.
ParcelHero however works with the world’s leading logistics companies, such as DHL Freight so all of our services come with Real Time tracking door-to-door. This ensures a transparent delivery process, whether you’re sending an urgent air freight movement to the USA, or importing Cargo from China you can monitor your goods no matter where it is in the world.
It’s also useful to note that ParcelHero® offers pro-active shipment notifications when important shipping events occur, such as a delay or proof of delivery confirmation. All you need to do to access this service is provide the email address for the shipper and receiver when booking online.
When sending palletised air cargo abroad it’s important the goods are prepared properly for transportation. Remember your pallet will be loaded and offloaded multiple times along its journey, and may also be exposed to environmental pressures such as transportation vibrations, weather and impact when being offloaded.
Some useful guidelines when shipping pallets abroad:
Make sure you check the destination country’s regulations in regards to shipping wooden pallets: some countries will not permit their use unless they have certification to confirm they have been fumigated.