Secure it properly:
- Make sure you strap the pallet securely to the base in both directions and use corner supports where possible.
Express air freight delivery you can trust
£50 free insurance on every order
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
The air freight comparison site where everyone’s a winner. Compare air freight costs and save money on shipping.
Service Rating:4.6 out of 5 based on 14110 user ratings
Just so easy to get a quote and get my parcels to where they need to go. Saves time in having to look at several courier companiws. Will continue to use.
Sent two large boxes (7+kg each) from Uk to Atlanta, picked up at 1pm and delivered 28 hours later!! So impressed with parcel hero and Dhl. By far the cheapest (like £100 cheaper than others!) and super quick!
Excellent service- parcel delivered early on the specified day. Door to door excellent service! Delivery collection chap very friendly and helpful. Will definitely be using this service again and would recommend to anyone needing a reliable service.
I used ParcelHero for the first time to ship a very large, expensive collectible from the US to the UK, and the turnaround time was very fast. I was able to ship via DHL Express and drop it off at a designated pickup location (ended up being a UPS Store) and the package arrived at UK Customs less than 24 hours later. The only thing that could have been improved was communication with the DHL Express courier. Even though I dropped off the package and had it scanned, the DHL courier was not aware and still arrived two business days later to pick it up. It would have avoided the hassle for the courier if the drop-off package scan would automatically update their system. At the end of the day, the collector in the UK was very pleased with the package conditions and delivery speed, and that's all that matters.
Excellent Service. Parcel to Spain from UK was very competitive price. Picked up from my home within stated window. Tracking was excellent and recipient got package in good condition.
One can only say excellent can not believe how quick they were unreal picked up from Lincoln Monday & delivered Republic of Ireland today amazing
first time using courier service and this site was vey easy to use. will definitely use again
Parcel picked up by friendly courier and delivered on time, what more can you ask for?!
Good service, very efficient, customer service team very helpful. I would use them again and would recommend the service, good value.
Collected and delivered exactly as promised and the cheapest of those providers that I checked up on
ParcelHero offers air freight forwarding and cargo services through the world’s biggest logistics companies, including DHL Freight, UPS, TNT and Kuene & Nagle. Our comparison site offers instant quotes and excellent discounts, with savings on shipping costs of up to 60% against booking direct.
ParcelHero specialises in Parcel, Pallet and Freight Distribution. We offer Express air freight solutions to over 220 countries with a complete range of services, including time-definite Express delivery to Economy shipping options, where cost is the main criteria.
Regardless of delivery location or budget, ParcelHero offers cargo services for consignments of all shapes and sizes. And unlike most air freight services, all of our shipments come with Real Time cargo tracking from door-to-door, committed delivery dates and a money-back guarantee option.
Because we partner with the industry’s leading transport companies, we can provide a more diverse range of services. These include expedited Next-Day air freight delivery across the US and Europe and fast delivery to other worldwide destinations, along with urgent timed AM delivery for time-sensitive consignments. We also offer Economy freight delivery, with transit times ranging from 3 – 7 days depending on destination. Getting a quote is easy, simply enter your shipment information into our Instant Quote booking tool and select from a range of delivery services and shipping rates.
In addition to our export services, ParcelHero also offers import services for collections abroad returning to the UK.
Whilst our standard air-freight services are door-to-door, if you do require airport-to-airport delivery, or the receiver wishes to organise their own customs clearance, contact our expert customer care team for a special bespoke air freight quote.
If your air freight shipment contains items weighing in excess of 50kg, then 24 hours advance notice is required for collection. When obtaining a freight quote, we will also let you know the next available collection date and delivery due date for each service, before you select the price and service you want.
We can collect pallets weighing up to 1,000kg in weight and 270cm in length. It is important to note that the delivery driver cannot collect the goods from inside your premises, so it is best to have them awaiting collection outside or in a loading bay area. You must also provide the facilities needed for loading and unloading the shipment. The collecting driver will however have a tail lift, however if you also require the driver to have a pallet pump-truck for collection or delivery, then please contact us prior to collection.
Unlike most freight forwarders, we don’t push a long list of surcharges onto our customers. All of our cheap cargo prices include door-to-door delivery with no separate charges for collection, war risk or customs clearance.
The only reason the cost may vary is if your weights and dimensions are inaccurate, so to ensure accurate rates, please take care when entering your shipment information into our quote tool. ParcelHero® also offers enhanced cover for high-value goods and the option to upgrade to a money-back guarantee - if speed is of the essence.
When you send air cargo outside the EU a customs invoice is required to expedite clearance. We recommend when sending commercial goods that you also include harmonisation codes for each product you’re sending (sometimes referred to as tariff codes) to ensure clearance is not delayed and import duties and taxes are assessed at the correct rates.
Most freight forwarders offer limited tracking and visibility. This is due to their use of airlines and charter services via different providers as well as their use of agents in each country to deliver their goods.
ParcelHero however works with the world’s leading logistics companies, such as DHL Freight so all of our services come with Real Time tracking door-to-door. This ensures a transparent delivery process, whether you’re sending an urgent air freight movement to the USA, or importing Cargo from China you can monitor your goods no matter where it is in the world.
It’s also useful to note that ParcelHero® offers pro-active shipment notifications when important shipping events occur, such as a delay or proof of delivery confirmation. All you need to do to access this service is provide the email address for the shipper and receiver when booking online.
When sending palletised air cargo abroad it’s important the goods are prepared properly for transportation. Remember your pallet will be loaded and offloaded multiple times along its journey, and may also be exposed to environmental pressures such as transportation vibrations, weather and impact when being offloaded.
Some useful guidelines when shipping pallets abroad:
Make sure you check the destination country’s regulations in regards to shipping wooden pallets: some countries will not permit their use unless they have certification to confirm they have been fumigated.