MyHermes UK, formed in 2009, is one of the UK’s largest parcel carriers. Specialising in delivery to residential locations, MyHermes deliver over 190m parcels per year for major UK retailers including Next Directory, QVC and Debenhams. It offers basic parcel delivery services to the UK at affordable economy prices with two principle options; a two day service via a nationwide network of collection points and a three day service for residential or business addresses with pick-up by courier.
MyHermes delivery offsets its limited range of UK delivery options with affordable prices and is an option for customers seeking non-time sensitive shipping to the UK. It maintains a UK-only service for parcels weighing up to 15kg and not exceeding 120cm in length. It does not offer international worldwide courier services, Next-day UK delivery or Large & Heavy shipping to the UK or overseas. MyHermes parcel delivery does not support time-critical shipping. Customers sending over 150 parcels per week can apply for a My Hermes business account.
MyHermes offers a two-day domestic delivery service for customers dropping off their package at one of over 3000 MyHermes ParcelShops. ParcelShops, concentrated in major urban areas is a network of local convenience stores, often opening late hours for flexible pick up and collection. If dropped off at a ParcelShop, MyHermes will deliver to all UK destinations except areas designated as remote, within two days. You can also obtain a quote via ParcelShop.
MyHermes residential pick up and collection utilizes a pool of over 9000 local freelance couriers to offer three-day non-time sensitive UK delivery. MyHermes couriers will make three delivery attempts to a residential or business address and next-day collection is available if booking is placed before 10pm the preceding day.
MyHermes also offer 24-hour UK services via MyHermes Parcel Locker, a smaller network of 100 drop-off lockers at local supermarkets, petrol stations and shopping centres. This service is limited to parcels not exceeding 66cm (length), 43cm (width) and 34cm (height) and offers a five-day UK service (seven-day to remote areas such as the Scottish Highlands and Islands, the Isle of Man and Isle of Wight)
ParcelHero® offers a comprehensive range of UK courier services to the entire UK and worldwide parcel delivery to 220 countries. UK services include Next-day delivery, same day collection, a fully door-to-door service with no drop-offs required and Timed deliveries for time-sensitive or urgent shipments. For International shipping options include Next day, Express, Economy and Timed services. A Timed delivery guarantees arrival before 9.30am, 10.30am or midday. ParcelHero® also specialize in large and heavy deliveries and pallet services.
ParcelHero® does not use freelance couriers. Instead it has premium partnerships with the world’s leading hi-tech delivery networks including DHL, UPS, DPD and FedEx. Due to huge bulk buying power ParcelHero® can offer leading carriers at a fraction of the cost, often up to 60% cheaper than booking direct or via the Post office.
In addition, ParcelHero® offers full visibility parcel tracking from collection to final delivery, when your parcel will be signed for by the recipient. You can track up to 25 parcels simultaneously via up-to-the-minute real-time scan information and monitor your parcel at any stage in its transit.
Unlike other couriers, ParcelHero® maintains an expert UK-based customer service team at the end of a UK phone-line during office hours. If you have a query regarding booking your delivery, customs regulations for international shipping or your tracking scan shows a delay with your parcel, the ParcelHero® team are available via phone, email or Live Chat.