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WHAT’S ON THIS PAGE

Reliable shipping whatever size your package!

Our large & heavy parcel service offers UK & International shipping with reliable couriers. Whether you’re sending a bulky box or a heavy pallet, we've got a service for every budget.

ParcelHero delivers more

$
£50 free protection as standard*
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg

Compare prices and save up to 60%

ParcelHero makes it easy to compare prices and services. Some couriers only deliver lightweight parcels whilst some don't offer the option to drop off, compare all the key features in this useful table.

Large parcel prices

All our prices include all applicable surcharges. All our carriers charge volumetric weight, and some apply surcharges based on length & girth, but don’t worry, when you compare prices with ParcelHero, we include all applicable charges.

Please note if you are sending a pallet, make sure you enter the pallet dimensions when booking.

See our full prices and surcharge listing
Learn more about collection

Freight collection

Parcelforce and UPS operate 7.5 tonne vehicles as standard and so offer same day collection in many urban areas, even for large parcels. For other carriers like UPS & FedEx, you'll need to book a day in advance so a tail lift vehicle with sufficient capacity can be dispatched.

Note: you may still have to provide assistance with loading.


Learn more about collection

Large parcel drop-off

Most carriers do not allow you to drop off a parcel weighing over 20kg, however selected Post offices will accept drop-off for the Parcelforce 48 large service. Additionally, you can drop at the local carrier depot if you’re in a hurry.

Parcelforce 48 large drop-off post offices

Shipping tips for oversize items

If you’re sending a very bulky item, we recommend cutting handles in the box, so it can be handled more easily. Don't overpack the box. The bigger the box, the weaker it is in the middle. Use a double or triple lined box, and completely fill it with packaging material to help support the contents.


Learn more about safe packaging

Sending heavy items tips

If your items over 40kg we recommend palletising it. Tip: if you are sending a pallet overseas then we recommend it's fumigated and heat treated, as some countries have restrictions on the import of wooden items, including pallets.


Learn more about sending heavy items

Pallet delivery

If you've palletised your items, it will be delivered on a tail-lift vehicle. The driver may not have a pump truck to move the pallet, however, so the receiver may need to assist with unloading. If they don’t have a forklift, they can simply remove the shrink wrap and break it down.

Learn more about pallet delivery

Packaging DON’TS

Do not re-use a box

If you do the strength can be compromised.

Do not leave any straps exposed

They could catch on sortation equipment and cause damage.

Do not overpack the box

If you overpack you weaken the box, and it can easily burst when other boxes are placed on top of it.

Do not let anything stick out of the box

If anything is sticking out, or even touching the walls of the box, you will be unable to claim if any damage occurs.

Item you can't send

ParcelHero is not a furniture delivery service or removal company. We do not recommend shipping the following items unless they are professionally packaged and palletised.

  • Furniture
  • Large fragile items containing glass
  • Ceramics or porcelain, including bathware such as sinks and toilets

If you do send fragile items with us, you may not be able to claim in the event of damage, check our non-compensation list prior to shipping.

Feefo Service ratingService rating
4.6 out of 5 based on 17996 user ratings
Iain milne
excellent will use again
easy to book online, courier arrived early on the day of collecting and package arrived when it said it would
Iain milne
excellent will use again
easy to book online, courier arrived early on the day of collecting and package arrived when it said it would
Timothy Laffan
A great parcel service
A fast and efficient delivery service parcel tracking was good quick on time deliveries <br />I would recommend Parcel hero and will use again
Timothy Laffan
A great parcel service
A fast and efficient delivery service parcel tracking was good quick on time deliveries <br />I would recommend Parcel hero and will use again
Patricia Rose
The best company for sending parcels abroad
Very easy to use compared with others. Pleasant personnel for collecting from home. Service was eg ft iciest. Highly recommended for sending parcels sbtoad
Patricia Rose
The best company for sending parcels abroad
Very easy to use compared with others. Pleasant personnel for collecting from home. Service was eg ft iciest. Highly recommended for sending parcels sbtoad
Sheila Littlefair
Everything excellent
Excellent. Prices are very competitive. Customer service responded to a slight problem. Speedy delivery with clear tracking info.
Katrina Mayes
Smooth process
Easy to book online an international parcel ,picked up and delivered earlier than expected to other side of world
Dr A Drybrough
Quick to refund following a wrong size order
I had inadvertantly requested the wrong size of package that would not have fitted the item I wanted to send and was refunded following a cancellation.
Stephanie Doak
Great service!
Quick and easy collection and delivery from door to door. The website allows you to enter in the details of the parcel and brings up many delivery options to choose from. Parcel was collected and delivered within the timings I had selected.

FAQ

When you send large parcels by courier, they have to be loaded and unloaded onto aircraft and vehicles multiple times before they reach their destination. During the handling process heavy and awkwardly shaped packages can be damaged if they have to be hand carried. Placing items on a pallet allows them to be forklifted on and off vehicles, which dramatically reduces the risk of damage.

Yes, if you palletise them. Safely packaging large items for transportation is really import, while ParcelHero can send furniture, these items are not covered for damage. This means that you cannot claim in the event of damage unless we pre-approve the packaging you're using. We can only transport large furniture items if they are palletised prior to collection.

Large and heavy parcels require different handling to standard shipments, and special vehicles for collection and delivery. Consequently they cost more to send. This is standard practice across the courier and logistics sector. Rest assured ParcelHero offers the cheapest courier services for large items, from couriers you can trust to deliver safely.

There are no special surcharges for sending a pallet. However please be aware a courier will measure the largest dimensions of every item, so even if your item is small, the charge will be based on the whole footprint of the pallet. For example if your item measures 50cm wide x 50cm long x 50cm high, and it is placed on a pallet that measures 120cm wide x 100cm long, then your shipment would be billed based on the entire footprint size of the pallet which is 120cm wide x 100cm long x 50cm high.

The courier will only deliver the shipment to your door and is not authorised to assist with moving the goods into your house or premises.

Under UK health and safety regulations, your driver is only permitted to lift packages weighing under 30kg. For heavier items you need to provide assistance with loading and unloading. If you are elderly or disabled, please contact us prior to booking so we can organise special equipment for the driver to help move your goods.

At ParcelHero, we only use the best global carriers, so whether you're shipping an oversized parcel delivery in the UK or overseas, ParcelHero® will always use the best courier for large parcels. All our carriers are able to transport oversized shipments, so we select them based on performance on a country by country basis.

UPS, DHL Express and TNT are the best large item couriers, and the ideal for choice when you send a large parcel in the UK. If you need a pallet delivery in the UK then we recommend DHL UK and TNT.

The Department for Transport is working with hauliers as part of their 'Freight carbon review' to reduce emissions from freight companies. ParcelHero regularly assesses our partner's environmental policies and works closely with them to ensure their policies are progressive. We encourage our carriers to keep environmental issues high on their agenda, and we strongly believe in promoting the protection of the environment.

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