Shipping to Remote Locations made simple with ParcelHero
£50 free cover as standard* *excluding Hermes deliveries
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Regardless of how small or remote your destination might be, ParcelHero works in partnerships with some of the world's leading couriers to ensure that your parcel is delivered quickly and safely.
Service Rating:4.6 out of 5 based on 15508 user ratings
Excellent service- thank you. I've never used a parcel collection service before and found Parcel Hero the best value and totally reliable.
Everything worked easily and smoothly, just as the website said. It was great to get a confirmation email when the parcel had been delivered too. Fantastic service!
My parcel was collected 2 days ago in the UK. I had a tracking number where I could track exactly where my parcel would be at any given time (which I tracked and was amazed to see exactly where my parcel was!). I have received a message to confirm the parcel has been delivered to its destination in Germany. Highly recommended! The company has confirmed receipt of the parcel. What more can I say! Excellent service!
Fantastic service 3 days from the uk to Australia and great customer service too, I will definitely use these guys again everything was so quick & easy to understand, including the nearby drop of location which made it easy for me to drop the parcel off, tracking was then available the moment the parcel was in transit right up until it was delivered
Quick easy to use service, tracking is great having the ability see where your parcel is at any one time.
Parcel arrived a day earlier than scheduled. Parcel of DIY materials sent for a renovation project. Service was excellent and parcel arrived in perfect condition and economical too. Definitely will use this service again
I would highly recommend this service! They provide comparisons between a variety of shippers and the advertised quote/estimated price stays the same (unless you opt for a higher insurance, but even so, it is at a VERY affordable and convenient price). I found it more advantageous and direct to go through their service. I was able to go through multiple quotes to see how to better pack my boxes and I was able to place the order in the evening and have my shipment picked up the next morning. Their labeling instructions are clear and straightforward. My shipment/parcels arrived in the estimated time frame and I was able to track the progress. I would definitely recommend the company and buy from them again!
Heavy and awkward to carry package was to be sold collect only, but after this I will always do postage. Excellent service.
Parcel picked up as planned, delivered in the time frame anticipated. However, as is best practice, ensure your item is at least double wrapped, as our parcel was penetrated by some sharp object along its journey that pierced the two cardboard outer casings. We opted for insurance cover in case of this eventuality, and the insurance cover was far cheaper and better value than others, making it a viable option. Fortunately, we did not need to claim as the goods were all in excellent condition when they arrived, despite the mishap.
I still can't believe how amazing the service was. I booked online with a 3-6pm pick-up window. It was 2.46pm. No sooner had I packed, printed my label and placed the shipping by the front door, there was a knock. It was 3.10pm and there was the UPS guy ready to pick up. Less than 25 minutes from ordering and my package was on its way. I was kept informed and emailed the minute my package was safely delivered. A day later and I'm still in awe. Absolutely fantastic!
ParcelHero offers a comprehensive range of delivery services to over 220 countries worldwide. We work with the world’s largest carriers, which enables us to offer services to more locations than any other courier. Some locations are considered remote areas by the delivery companies, either because they're located in a very remote location, or because they are in an area where deliveries are not made regularly as they are not highly populated areas, or areas where there is not much industry. We can still offer delivery to remote locations, however we do apply a surcharge for such deliveries because it costs more to deliver to these locations.
Our comprehensive UK and international remote location courier services include; express, timed, economy and same-day delivery options to suit every budget and need.
A delivery address can also fall under a remote location category if the courier's nearest delivery depot is very far (or further away than normal) from the delivery address location. Each courier company has depots in different locations and therefore the remote location areas can vary from one courier to another, although some regions such as the Channel Islands and the highlands in the UK, for example, usually fall into remote location areas with most couriers.
Delivery addresses in remote location areas will usually take a bit longer to deliver and, depending on the location, an additional 24-48 hours is usually added onto the normal transit time for each service. Parcel delivery signatures or PODs (Proof of Delivery) may also take longer to be updated on the tracking information. Only Timed deliveries to remote locations are guaranteed, but not all remote areas will have timed deliveries available.
You can check if your delivery address post code falls under a remote area by downloading the ParcelHero remote area listing, however the ParcelHero Instant Quote feature will automatically provide you with the fastest and cheapest parcel delivery options for your remote location delivery, and the price we quote you will include any applicable remote location surcharges and any additional transit time.
A remote area surcharge is a fee levied by courier services for bookings made to and collections from remote locations. A remote location is defined by the distance of the address from the nearest delivery depot, which depends on what courier you select. However, all couriers consider offshore locations, such as the Isle of Wight, as remote.
No. This fee is charged by our courier partners and is automatically added to your Instant Quote final booking price. The fee is calculated by applying 40 pence per kg to the total distance needed to travel, or the standard remote area fee – whichever is the greater.
The fee is applied if: