Shipping to Remote Locations made simple with ParcelHero
£50 free insurance on every order
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Regardless of how small or remote your destination might be, ParcelHero works in partnerships with some of the world's leading couriers to ensure that your parcel is delivered quickly and safely.
Service Rating:4.6 out of 5 based on 14095 user ratings
I don't know how I came across them, but I was sceptical at first. I can say that they were the cheapest by mile and more importantly as efficient as any. They use both UPS an DHL so there's nothing more to be said.
Great service, easy to use website, convenient drop and collection points will definitely use again
I was shocked when I received an email telling me that my parcel has been delivered because I thought it was still on the way
Great, BUT if pick up booked from alternative location, facility needed online to send labels to alternative email. eg I was located in Spain, booking for pickup in Crediton UK for delivery to Monaco. Printed labels sent to web page in Spain not much good to stick on a parcel 1000 miles away. Had to phone P.Hero to get this done. (Easy as it happens, helpful.) Only obvious option available I could find on booking screen is to print labels Immediately. Delivery faultless. Kano Baker
We would definitely recommend this company. There was an initial hiccup which was sorted out quickly and efficiently with a refund given straight away. We re-ordered and this time the order went through without a hitch. The parcel was collected when planned and delivered on time in Australia. We were able to track the parcel at every step and also kept informed via email. We were very pleased.
Excellent Courier service in every aspect. Got the best quote from Parcel Hero, service was efficient and fast. Communication great.
Was slightly sceptical at first but has turned out great, good responses to my questions and prompt delivery of my parcel,was impressed that the company saw that I was sending a parcel to myself and sent an e-mail of the delivery label to the person I was buying off. Top class service and would recommend to others for heavier goods.
An excellent services ,rapid pick up and delivery of our parcel ,their continuous update of the parcel movements was incredible. I will certainly use this service for all future parcels.
Easy to place order on line, very fair price and quick efficient service. Placed order 7pm collected next day with delivery the following one notified had been delivered with signature.
As always - the pickup and delivery were spot on - that's why we don't use anyone else
ParcelHero offers a comprehensive range of delivery services to over 220 countries worldwide. We work with the world’s largest carriers, which enables us to offer services to more locations than any other courier. Some locations are considered remote areas by the delivery companies, either because they're located in a very remote location, or because they are in an area where deliveries are not made regularly as they are not highly populated areas, or areas where there is not much industry. We can still offer delivery to remote locations, however we do apply a surcharge for such deliveries because it costs more to deliver to these locations.
Our comprehensive UK and international remote location courier services include; express, timed, economy and same-day delivery options to suit every budget and need.
A delivery address can also fall under a remote location category if the courier's nearest delivery depot is very far (or further away than normal) from the delivery address location. Each courier company has depots in different locations and therefore the remote location areas can vary from one courier to another, although some regions such as the Channel Islands and the highlands in the UK, for example, usually fall into remote location areas with most couriers.
Delivery addresses in remote location areas will usually take a bit longer to deliver and, depending on the location, an additional 24-48 hours is usually added onto the normal transit time for each service. Parcel delivery signatures or PODs (Proof of Delivery) may also take longer to be updated on the tracking information. Only Timed deliveries to remote locations are guaranteed, but not all remote areas will have timed deliveries available.
You can check if your delivery address post code falls under a remote area by downloading the ParcelHero remote area listing, however the ParcelHero Instant Quote feature will automatically provide you with the fastest and cheapest parcel delivery options for your remote location delivery, and the price we quote you will include any applicable remote location surcharges and any additional transit time.
A remote area surcharge is a fee levied by courier services for bookings made to and collections from remote locations. A remote location is defined by the distance of the address from the nearest delivery depot, which depends on what courier you select. However, all couriers consider offshore locations, such as the Isle of Wight, as remote.
No. This fee is charged by our courier partners and is automatically added to your Instant Quote final booking price. The fee is calculated by applying 40 pence per kg to the total distance needed to travel, or the standard remote area fee – whichever is the greater.
The fee is applied if: