Shipping to Remote Locations made simple with ParcelHero
£50 free protection as standard* *excluding Hermes deliveries
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Regardless of how small or remote your destination might be, ParcelHero works in partnerships with some of the world's leading couriers to ensure that your parcel is delivered quickly and safely.
Service Rating:4.6 out of 5 based on 17568 user ratings
Ordered on line at 10am on Tuesday. Parcel delivered to Eugene OR USA on Wednesday 1.30pm. Outstanding service.
On time, polite, helpful, delivered as promised and 60% cheaper than competitors. I will use the service again.
Had some confusion when email received saying DDP had tried to deliver a parcel to the Netherlands at 00.46 Contacted Parcel hero who looked into the matter and emailed back straight away to say that the driver had actually not attempted to deliver but had run out of time and delivery would be made later in the day. Parcel arrived as planned later that day. Would definitely use Parcel Hero again.
Brilliant service for 2 parcels from UK to Canada fully tracked via fedex every step of the way. Highly recommend.
Excellent service and excellent price. Lovely people who go out of their way to make it so easy. I needed to get a new propeller from the West Country to Lancashire. No problem! I already have told everyone how great you are!
Some trouble signing in and booking this time, but as usual picked up promptly and delivered in perfect condition as booked. Cannot fault service.
Online instructions were clear and easy to follow, placed order at 12.30pm on Monday The parcels were collected at 1.30 pm on Monday and delivered to my daughter in law in the south of France on Tuesday afternoon. Good service eh? Thank you.
Ordered service for pickup at 14.30. Driver was at my house in Bracknell by 14.40.Driver was very professional. Arcam AVR400 was delivered the next morning in Liverpool . Amazing service. Thank you.
Picked up on time & delivered on specified day and was able to track its progress Very few carriers would take a 220 x 33 x 18cm parcel withou it costing more than the item I was returning. Would definitely recommend this carrier.
I was very pleased with the service and highly recommend it. I would use it again.
ParcelHero offers a comprehensive range of delivery services to over 220 countries worldwide. We work with the world’s largest carriers, which enables us to offer services to more locations than any other courier. Some locations are considered remote areas by the delivery companies, either because they're located in a very remote location, or because they are in an area where deliveries are not made regularly as they are not highly populated areas, or areas where there is not much industry. We can still offer delivery to remote locations, however we do apply a surcharge for such deliveries because it costs more to deliver to these locations.
Our comprehensive UK and international remote location courier services include; express, timed, economy and same-day delivery options to suit every budget and need.
A delivery address can also fall under a remote location category if the courier's nearest delivery depot is very far (or further away than normal) from the delivery address location. Each courier company has depots in different locations and therefore the remote location areas can vary from one courier to another, although some regions such as the Channel Islands and the highlands in the UK, for example, usually fall into remote location areas with most couriers.
Delivery addresses in remote location areas will usually take a bit longer to deliver and, depending on the location, an additional 24-48 hours is usually added onto the normal transit time for each service. Parcel delivery signatures or PODs (Proof of Delivery) may also take longer to be updated on the tracking information. Only Timed deliveries to remote locations are guaranteed, but not all remote areas will have timed deliveries available.
You can check if your delivery address post code falls under a remote area by downloading the ParcelHero remote area listing, however the ParcelHero Instant Quote feature will automatically provide you with the fastest and cheapest parcel delivery options for your remote location delivery, and the price we quote you will include any applicable remote location surcharges and any additional transit time.
A remote area surcharge is a fee levied by courier services for bookings made to and collections from remote locations. A remote location is defined by the distance of the address from the nearest delivery depot, which depends on what courier you select. However, all couriers consider offshore locations, such as the Isle of Wight, as remote.
No. This fee is charged by our courier partners and is automatically added to your Instant Quote final booking price. The fee is calculated by applying 40 pence per kg to the total distance needed to travel, or the standard remote area fee – whichever is the greater.
The fee is applied if: