Shipping to Remote Locations made simple with ParcelHero
£50 free cover as standard* *excluding Hermes deliveries
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Regardless of how small or remote your destination might be, ParcelHero works in partnerships with some of the world's leading couriers to ensure that your parcel is delivered quickly and safely.
Service Rating:4.6 out of 5 based on 15446 user ratings
The website was easy to use and displayed all options and prices clearly.
Pick up service for my package was on time and the gentleman was courteous and helpful. Package arrived undamaged and within scheduled time at its destination. I am overall very satisfied with my Parcelhero experience.
Very easy website to use showing a range of prices for different levels of service so easy to select which best suited my requirements. Good email information regarding the status of the delivery of my parcel.
Absolutely Fantastic service from drop off to delivery. It was seamless and so quick. Uk to Japan. I dropped my 10kg parcel into the local shop on Thursday and it was delivered today ( Wednesday) in perfect condition. Very reasonably priced for delivery of a Laptop which is difficult to arrange elsewhere due to the battery. I included loads of accessories and simply supplied a list on the website then printed the label. I'll definitely use this service again and recommend it highly.
I sent 4 parcels under 1.5kg to 4 different addresses in Uk. They Arrived on time on the day they said they would and I received an email saying each one had been delivered.
The whole process was great from start to finish, parcel collected and delivered on time from uk to Australia will use again.
Parcel was collected by FedEx from my UK address July 20 @ 12:30 and was received at the delivery address in Washington state July 22 @ 9:38 on a 3-4 working day service.
I would definitely recommend ParcelHero. They collect exactly when they say they will and the tracking system is excellent. Our son is in China and we have found to our cost that other companies cannot deliver within the time frame they advertise. Our parcel was picked up from Manchester on 13th May and delivered to Shenyang on 23rd May the best yet!
Dead easy to use and understand....I've just finished after 30 years working for a company in the same criteria and I know now why we're so far behind the competition... Well done
My parcel was to be collected "after 9.00 am." A more explicit timeframe would have been appreciated. However delivery to Kentucky that routinely takes Parcel Force 3 weeks (as opposed to the quoted maximum of 5 days) took Parcel Hero less than 2 days! To me that's money well spent.
Pick up of an eBay item ordered at 10am and was collected at 11.15. Package delivered to Copenhagen within 4 days. Very pleased.
ParcelHero offers a comprehensive range of delivery services to over 220 countries worldwide. We work with the world’s largest carriers, which enables us to offer services to more locations than any other courier. Some locations are considered remote areas by the delivery companies, either because they're located in a very remote location, or because they are in an area where deliveries are not made regularly as they are not highly populated areas, or areas where there is not much industry. We can still offer delivery to remote locations, however we do apply a surcharge for such deliveries because it costs more to deliver to these locations.
Our comprehensive UK and international remote location courier services include; express, timed, economy and same-day delivery options to suit every budget and need.
A delivery address can also fall under a remote location category if the courier's nearest delivery depot is very far (or further away than normal) from the delivery address location. Each courier company has depots in different locations and therefore the remote location areas can vary from one courier to another, although some regions such as the Channel Islands and the highlands in the UK, for example, usually fall into remote location areas with most couriers.
Delivery addresses in remote location areas will usually take a bit longer to deliver and, depending on the location, an additional 24-48 hours is usually added onto the normal transit time for each service. Parcel delivery signatures or PODs (Proof of Delivery) may also take longer to be updated on the tracking information. Only Timed deliveries to remote locations are guaranteed, but not all remote areas will have timed deliveries available.
You can check if your delivery address post code falls under a remote area by downloading the ParcelHero remote area listing, however the ParcelHero Instant Quote feature will automatically provide you with the fastest and cheapest parcel delivery options for your remote location delivery, and the price we quote you will include any applicable remote location surcharges and any additional transit time.
A remote area surcharge is a fee levied by courier services for bookings made to and collections from remote locations. A remote location is defined by the distance of the address from the nearest delivery depot, which depends on what courier you select. However, all couriers consider offshore locations, such as the Isle of Wight, as remote.
No. This fee is charged by our courier partners and is automatically added to your Instant Quote final booking price. The fee is calculated by applying 40 pence per kg to the total distance needed to travel, or the standard remote area fee – whichever is the greater.
The fee is applied if: