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Be a Parcelhero
Do your recipient a favour and get reliable delivery from the best EU carriers. Easy booking, hassle free collection and no account needed. With Parcelhero you can make sending a parcel so much easier and still get cheap EU delivery.
Parcelhero delivers more
£50 free protection as standard
Collection or drop-off at a local shop
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
How it works
Cheap EU postage services from £10.69
Our ultra-cost-effective service with La Poste, Poczta Polska and national post offices across the EU offers incredible value. While transit times are a bit longer (generally 5-10 days) postage services offer Fastrack, frictionless customs clearance.
EU to UK import from £17.55
Brexit does not mean we are completely disconnected from our European neighbours. We offer same day collection from Copenhagen to Paris to Madrid and all the EU cities in between.
Sending food to the EU
Whether you want to import your favourite Pintxos from Spain, send Marmite to your friend in Scandinavia, or send Walkers crisps to your family in Madrid, we've got you covered at Parcelhero. Just follow a few simple rules and sending food to or from the EU is easy.
EU prohibited items
There are certain items that you cannot ship into the EU, such as pirated or counterfeit goods, some furs from endangered species and certain food stuffs.
We're helping UK businesses sell and export to the EU
Sending to the EU is not as simple as it was. All goods now travel through customs and there is no longer a de-minimis VAT exemption threshold of €22, which means all goods, no matter their value, are taxable.
Sending parcels to the EU has got more expensive and more data-heavy this year. Here is what you need to know.
1 July 2026: the EU introduced a flat €3 customs duty on most business-to-consumer (B2C) parcels worth €150 or less. The old duty-free treatment for low-value parcels has ended.
1 November 2026: three more changes arrive.
A new €2 EU handling fee per item, on top of the €3 duty.
Mandatory Product Identifiers (PIDs) for every item in a B2C parcel, whatever its value.
The new €2 handling fee applies to parcels over €150 too, although the €3 duty introduced in July does not.
Gifts: genuine personal gifts worth €45 or under, sent from one person to another, are still exempt from the €3 duty.
What's next? The EU is calling the current rules temporary. A full customs reform, including the removal of the €150 threshold, is expected around mid 2028.
If your business has registered for the EU's Import one stop shop (IOSS) then you can charge your customer VAT at the point of sale, so the courier does not need to charge it at the point of delivery. Simply enter your IOSS number during the booking process.
No matter what country in the European Union you’re selling to, Parcelhero makes navigating customs far easier.