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12278 Customer Reviews
From pick up to delivery, and tracking, I cant say enough about your service, top class
Very efficient service. Easy to arrange collection and parcel delivered to overseas on date specified.
Contacted Hermes to track parcel. Hopeless. Given totally inaccurate information.
By contrast ParcelHero online information was accurate and up to date.
I found the booking process easy to follow, they collected and delivered as arranged, plus the price was reasonable.
Pretty good. They could be quicker at responding to emails, but all in all a good service.
Delivered a parcel to Finland from the UK on time and in one piece and made my grandson very happy
The actual sending of the parcel was easy and the parcel has been delivered on time, so far - very good. However, there seems to be a problem with your system as my parcel number (P6743832) is linked to two tracking numbers: -
9459370559305273 - the correct sent parcel (now shown as 'delivered' on 18/01/18)
But also: -
3452407064937677 - a returns parcel for 23 Jan 2017, which has totally confused me, because I just looked at 23 Jan and thought the parcel would be returned to me!!
One of your support people ( Kalpak Kadam) told me to ignore it, but I was still bothered, so I emailed your support and he told me it was correct!! So, I've given up now and will just ignore it, now I realised it was for last year.
Picked ups skis and a bag from a small French village and delivered them to London in the agreed 2 days. Good but still quite expensive (about £120).
Brilliant, really good value. Picked up on time and delivered as planned. If you have parcels to send Parcelhero is the best I’ve found
Puntuali (avevo selezionato l'orario di ritiro 13-18 e sono passati alle 13:10). Anche la consegna è stata nei tempi previsti. Un ottimo servizio