Customer Reviews
4.7 out of 5 based on 16798 user ratings
ParcelHero® works with the independent review site Feefo to collect and publish customer reviews.
- All our customers can leave a review
- We welcome all feedback and we publish all reviews good and bad
- You can read all reviews on the Feefo website
Excellent Out of 5
16798 Customer Reviews
Featured Reviews
John Edwards
Tracking information was excellent and veryreassuring. Parcel arrived in New Zealand four days earlier than predicted.
John Stonehill
Excellent service from collection in UK to delivery in Botswana - a route which others have not been able to follow lately without serious delays. First rate tracking system, perfect.
Mr David amp; Mrs Janet Smith
Yes I would recommend and buy from you again you did me a great job for a very good price too.
Mark Mohan
Everything was seamless and the bag got to it's location a day before the delivery date.
Jill Thomas
A great service, easy to use, very competitive prices, great door to door service, easy to track, I recommend parcel hero.
STEPHANIE GILSON
Very good, efficient, service, they collected parcel when they said they would, and they delivered very quickly to the receiving company. Would certainly use them again. Thank you.
MR PETER JOHN BRIENS
The price was very competitive.
ParcelHero kept me notified at each stage of delivery. The whole process ran smoothly.
Siara Lewis
It was so easy and affordable! My package arrived safe with nothing broken from the UK to New Zealand. Super stoked and will happily continue to use Parcel Hero!
Mrs Janita Hills
Easy drop off. Excellent tracking system. I was a little concerned initially as the parcel address label was to ParcelHero. Once it was readdressed and the customs paperwork done it was a relief. It arrived in a very good condition and only took a we ...
Christina Evans
Certainly recommend them. Following my parcel to Oman it took a very devious route -Launceston,(Cornwall) Newcastle, Bishops stortford, Stanstead, Paris, Brussels, Muscat (Oman) but it arrived within the quoted time.
Reviews (0)
Neil Giddings
Booked before 10:30 delivery arrived 1.5 hours late trying to get refund keep getting phobed off by email they have no phone it goes dead been trying for over a week they say they are awaiting the courier to get back to them DO NOT USE THEY ARE RUBBISH
John Edwards
Tracking information was excellent and veryreassuring. Parcel arrived in New Zealand four days earlier than predicted.
John Stonehill
Excellent service from collection in UK to delivery in Botswana - a route which others have not been able to follow lately without serious delays. First rate tracking system, perfect.
Mr David amp; Mrs Janet Smith
Yes I would recommend and buy from you again you did me a great job for a very good price too.
Mark Mohan
Everything was seamless and the bag got to it's location a day before the delivery date.
Jill Thomas
A great service, easy to use, very competitive prices, great door to door service, easy to track, I recommend parcel hero.
STEPHANIE GILSON
Very good, efficient, service, they collected parcel when they said they would, and they delivered very quickly to the receiving company. Would certainly use them again. Thank you.
MR PETER JOHN BRIENS
The price was very competitive.
ParcelHero kept me notified at each stage of delivery. The whole process ran smoothly.
Siara Lewis
It was so easy and affordable! My package arrived safe with nothing broken from the UK to New Zealand. Super stoked and will happily continue to use Parcel Hero!
Mrs Janita Hills
Easy drop off. Excellent tracking system. I was a little concerned initially as the parcel address label was to ParcelHero. Once it was readdressed and the customs paperwork done it was a relief. It arrived in a very good condition and only took a week to get there.
Found the paperwork for the customs declaration difficult as it was a parcel to family with an assortment of things it took a while to try to list. Clearer instruction on exactly what needs to be listed would be helpful.
