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14334 Customer Reviews
My box and suitcase arrived separately, two days apart. The box was damaged from all sides, while one of the suitcases edges was bumped in.
Eeverything went smoothly but not giving full 5 stars because a) i found that if I had ordered from Parcel Force direct it would have been cheaper and b) if you want to cancel your order even if its only 5 minutes later parcel hero take something like £6 off you which is ridiculous in my opinion.
My box and suitcase arrived separately, two days apart. I never received the call for either! The box was damaged from all sides as well as massively ripped at the top, while the edge of the hard suitcase has permanently bumped in.
I had been let down twice by a competitor (Parcel2Go), so tried ParcelHero. They picked up my parcel early the next day and delivered it to Liverpool early the following day - no fuss and at a good price. I'd recommend ParcelHero.
Cheap price for delivery of my parcel, was pleasantly surprised. It was delivered quickly and the website was easy to use. Thanks!
My shipment consisted of 4 parcels, two of them were delivered to a different address (wrong street, same door number) and only due to the honestly of the resident at the incorrect address have I received my parcels, I’m still unsure where the two remaining parcels are & cannot call ParcelHero to enquire. They also sent me an email to advise that the parcel had been delivered to my address, obviously automated but frustrating none the less.
The quote page gave me one price and the payment page then charged me over £2.50 more. Contacted live help, which was no help at all. I will avoid this site in future.
good service, delivery on time. I definately will send my parcels through this service. Thank you
disappointing to get all the way to completing the application only to find that my address was not acceptable!
It was a smooth, seamless and quick process from end to end. I had a parcel delivered from the UK to Australia and used the drop-off option in the UK, which saves the hassle of having to organise collection. Dropped it off on the Wednesday and the parcel arrived in Sydney on the Monday. The parcel (packed in a large, cardboard box) was intact and unspoilt. I would definitely use parcelhero again.