Customer Reviews
4.7 out of 5 based on 15539 user ratings
ParcelHero® works with the independent review site Feefo to collect and publish customer reviews.
- All our customers can leave a review
- We welcome all feedback and we publish all reviews good and bad
- You can read all reviews on the Feefo website
Excellent Out of 5
15539 Customer Reviews
Featured Reviews
gaetano testa
Excellent service honest punctuality a service followed from the beginning to the end the package arrived at its destination in perfect condition an excellent service thank you seriously recommend it.
Alan Jamieson
First class service. Bike picked up in Scotland on Monday and arrived in Houston, Texas Friday morning.
Clare Bowditch
Cheap and fast. Similar parcel with royal Mail cost twice as much and took 10 times longer.
James Clancy
Excellent, what parcel2go couldn't collect 5 times in a row, Parcel hub did straight away and was in Australia within 5 days
HAYLEY STOKER
Fantastic service everyone was extremely helpful and I would definitely use the company again. Highly recommended.
Kenneth George
Very easy to arrange a pick up and delivery through Parcel Hero. Courier phoned when on way to collect and arrived within time specified. Will use them next time. Thanks.
Samantha Higgins
Highly recommended.. easy to input the details for collection/delivery.
Efficient service with email updates on step by step processing of the parcel.
To top it all very reasonable prices.
Thomas Paterson
Filled in the form and left it to you, next day I had a email you had delivered it
Thank you
Sam Selby
Really easy to get a quote and lots of choice. I was able to drop off the parcel for convenience, although I liked the fact that you can also get it picked up. It was couriered by a reputable company and delivered early the next day; I was notified a ...
Rob Cary
The parcel was picked up as requested, and delivered the next day. What more can I ask for?
Reviews (0)
gaetano testa
Excellent service honest punctuality a service followed from the beginning to the end the package arrived at its destination in perfect condition an excellent service thank you seriously recommend it.
Alan Jamieson
First class service. Bike picked up in Scotland on Monday and arrived in Houston, Texas Friday morning.
Clare Bowditch
Cheap and fast. Similar parcel with royal Mail cost twice as much and took 10 times longer.
Rachel Jelenje
Very efficient. Excellent information on tracking, could literally follow my parcel on it's journey. Very happy with the service.
James Clancy
Excellent, what parcel2go couldn't collect 5 times in a row, Parcel hub did straight away and was in Australia within 5 days
HAYLEY STOKER
Fantastic service everyone was extremely helpful and I would definitely use the company again. Highly recommended.
Candi Brazell
I spent a stressful 3 hours on the website as it didn't show what carrier provided labels in their van as my friend who was delivering the parcel didn't have a printer and where he lives no access. My friend is also disabled. Also typical of these days there was no contact with a person on the telephone.
The service I picked however was excellent and delivery efficient so no problem there. I don't feel I can give more than 3 stars because of the other day online.
To sum up please make clearer online, I was put off doing it ever again.
Matthew Taylor
Poor interface. Very unclear. Automatically changed 'pick up address' to 'drop-off' and then the only option was to cancel/get charged £7.
Joe Logan
After choosing a courier service and paying as required I had confirmation and went and printed labels as required. No collection or feedback was then provided. After getting in touch with parcelhero I was told to amend or cancel to which I have now cancelled as I was disappointed with the service and lack of communications only to then be charged a fee for cancellation. Extremely poor to charge after a failure on your behalf.
Kenneth George
Very easy to arrange a pick up and delivery through Parcel Hero. Courier phoned when on way to collect and arrived within time specified. Will use them next time. Thanks.
