ParcelHero® works with the independent review site Feefo to collect and publish customer reviews.
10178 Customer Reviews
Good value package offered - lowest price coupled with great feedback on progress of my parcel on it's way to the other side of the world. Well done.
Delighted with the service, the friendliness and efficiency of the courier (KEV), it was a pleasure to meet him.
The parcel was delivered promptly as expected.
I rate this as 1oo%.
I was anxious to send something to my brother in South Africa and thought it would be very expensive and difficult to send it by courier. I could not have been more wrong and the whole experience was easy and within budget. I shall certainly use them again. The parcel has arrived safely and quickly
Easy to book, convenient drop off and the parcel was delivered on time, to the right address (something other companies do not seem to be able to manage).
My parcel was re-packaged to make it more compact. It was a little rough around the edges but arrived with the contents in good condition and exactly on time.
I would recommend that you don't send any glass/art because it'll most likely get crushed/damaged.
Overall a very good experience and the cheapest price around.
Used ParcelHero to send documents to a house in Mexico. Had minor worries about tracking system but all went well and item delivered a day earlier than scheduled.
So easy to do on line and the service from the driver collecting was brilliant and so friendly.
The driver picked up the very large parcel 50kg on his own this was a 8mm thick shower screen 1400mm x 1950mm he got it in the van and the following day it was delivered back to the address given I we impressed
I was surprised about the good price for the service, but was shocked when I heard that parcelhero just left my big parcel with loads of important documents in front of my parents' door!! They could have given it to the neighbours or just leave a message, but this is very very bad service and someone could have robbed the parcel and all my documents! This would have been far worse and they would have to pay it. I just don't understand this behaviour...
Excellent service from booking to collection and delivery. I was glad to know my parcel was delivered 2 days ahead of the promised date. What more can I expect?