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Membership Information

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ParcelHero® MembershipCollect points & Earn Discounts

It's really easy to earn points for every shipment you send with ParcelHero®

  • Collect points for every
    shipment you send
  • Earn up to 8% off every
    shipment you send
  • Each UK shipment
    = 1 point *
  • Each international shipment
    = 3 point
  • Send a shipment over £75
    (Exc VAT) and earn double points
  • Send a shipment over £150
    (Exc VAT) and earn triple points

The ParcelHero® membership opens up a whole world of benefits for you. It's really simple - the more you use ParcelHero® - the more benefits and discounts you can enjoy. Sending shipments regularly with ParcelHero® will earn you points and progress you through the five membership tiers. Each tier offers you additional benefits and higher discounts.

Membership level:
Discount rewards:
Qualifying criteria:
Diamond
8%
Collect 750 points in any 3 month period
Platinum
6%
Collect 400 points in any 3 month period
Gold
4%
Collect 200 points in any 3 month period
Silver
2%
Collect 50 points in any 3 month period
Blue
1%
Collect 1 point in any 3 month period

Here's how it works:

  • Your membership level starts on the day you send your first shipment. You then have 3 months to gain enough points to maintain that membership level or progress to the next level. So for example if you join ParcelHero® on the 15th September, all you need to do is earn 1 point by 15th December in order to maintain your blue membership, or earn 50 points to be upgraded to a silver member.
  • If you don't earn enough points you will be downgraded to the previous membership level.
  • You can check how many points you have earned at any time simply by logging into ParcelHero®.
  • In order to enjoy your membership discounts, all you need to do is log on to your ParcelHero® account and your discount level will be automatically be applied to every shipment you send.

* Excludes all EVRi deliveries. For every EVRi shipment sent you earn 0.1 points.