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ParcelHero UK and International Bicycle Courier Services

customs

Are you shipping a bike? ParcelHero offers everyone from bike retailers to eBay bike store owners a bespoke range of UK and international courier services for bicycles at prices up to 70% cheaper than the Post Office.

£50 free protection as standard* *excluding Hermes deliveries

Collection or drop-off at a local shop anytime

Track your parcel from door-to-door

Send bulky or heavy items weighing up to 1,000kg

Large Courier Items Requiring Specialist Packaging

Are you shipping a bike? ParcelHero offers everyone from bike retailers to eBay bike store owners a bespoke range of UK and international courier services for bicycles at prices up to 70% cheaper than the Post Office. And cycling enthusiasts use ParcelHero® to courier their bicycle ahead to avoid excess baggage fees charged by airlines. Whether its next-day bike delivery to the USA or an economy shipment to China, ParcelHero® uses the world's best couriers including FedEx, TNT, DHL and DPD, to offer Next-day delivery, time-critical guaranteed delivery, large and heavy services for bigger bike shipments or price-sensitive economy shipments for less urgent deliveries.

If you need a UK courier for your bicycle, ParcelHero® is easy to book with our Instant Quote tool. Our smart aggregated technology delivers the best prices and the best transit times. Just fill in a few details and pick the service that matches what you need. Particularly if you are a retailer or marketplace seller with customers waiting, you can monitor your delivery from door to door with fully visible parcel tracking technology and we have an expert customer care team available to assist you with any enquiries. The UK's best customer service team supporting the UK's best courier for bikes.

Whether you want to send your bike to London or Lisbon, ParcelHero are the bicycle courier experts that you want to ship with. Help us help you find the simplest, most secure and cheapest way to post your bicycle or bicycle parts.

For everywhere apart from particularly remote locations, you can ship your bike to any UK location next-day. And for most postcodes, we will collect same day if you book before 3pm. If you require international bicycle collection or delivery, ParcelHero® will create any required customs documents for you as part of the booking process. Any ParcelHero® delivery comes with £50 cover as standard* but with some bikes now costing upwards of £10k, we offer additional insurance options if required.

*excluding Hermes deliveries

Shipping Your Bike Outside the UK

Worldwide parcel delivery and delivery to a European Union destination work differently in terms of customs. ParcelHero® operates next-day delivery to the entire EU and you do not need any additional customs paperwork. Just book, and go. If you are sending outside the EU, customs documents are required and a bike shipment will normally be liable for duties and tax.

One of the most common causes of delay to an international shipment is problems with customs documents. Which is why ParcelHero® actively assists customers avoid any problems. When you courier your bike outside the EU, your shipment may be inspected. Your documents inform customs authorities what you are shipping, the value of the item and the reason you are sending it. We create the documents for you as you book.

As you would expect, different countries have different rules and duty thresholds and in certain circumstances, duty or tax is not levied. For example, if an item is classified as a gift or personal effect. If taxes and duty are due on the shipment, this is usually paid by the recipient. A delay in this being resolved could delay the package clearing customs. For further information, please check our customs information page.

Packaging Your Bike for Shipping

After booking your bike delivery, the most important thing to do is ensure your bike is packaged correctly for safe, secure delivery. Bikes are essentially relatively robust constructs but with sensitive elements so if you want to avoid any possibility of even the slightest mishap in transit, it definitely pays to check our labelling and packaging guidelines.

Especially for an international bike delivery, the package will be handled multiple times, go through various sortation depots before reaching its final destination. If you are selling the bike, you definitely don't want it to arrive impaired, if you are a cyclist sending your racer or mountain bike ahead for a cycling tour, you want to be ready to hit the road as soon as possible. Packing a bicycle for shipping requires a bit of time and a few basic tools, but is worth the effort. The basic principles for any package are:

  1. Use a strong, rigid box. Dedicated bike packaging is available to buy but if you are reusing a box, perhaps the one your new bike arrived in, make sure it hasn't been too damaged on first use. The more dents and creases, the weaker the protection.
  2. Remove elements like accessories, pedals, lights etc, remove the front wheel and the handlebar headset. Wrap these separately and remove any batteries. This is all designed to allow the bike to fit into a conventional box efficiently.
  3. Once you have insulated the bike, or parts of (this can be done with foam protection, packaging chips), when it is placed within the box so it does not touch the outer walls – think of it as needing to be suspended within the box.
  4. If you are using a second-hand box, carefully remove old labels and barcodes.
  5. Use strong packaging tape to seal the box, paying extra attention to the flaps, seams and corners
  6. Attach your labels and any relevant customs documentation and place duplicates within the box

For a fully comprehensive guide on how to pack your bike, check out our expert bike packaging page.

How quickly can your bike be delivered?

Express Bike Delivery

Fast 1-5 day delivery to over 220 countries

Timed Bicycle Delivery

Urgent Pre 9am, 10:30am and 12pm guaranteed time-sensitive delivery

Value Bike Courier Service

Economy 2 – 5 day EU delivery and 3 – 7 day worldwide delivery

Track Your Bike Delivery from Door to Door

Not every courier offers a full door to door service and same day collection. ParcelHero® do. One of the great benefits of our partnerships with the world's leading couriers is we offer the world's best delivery networks and parcel tracking technology. Which means you can track your bike shipment from door to door with real-time scan updates. Just log on and enter your tracking number.

If your latest update shows ‘exception', this is logistic industry speak indicating there could be a delay in transit. Check the latest scan information for further information and if you need help, our customer service experts can advise on the best action to resolve the issue. They are available on Live Help, a dedicated UK-phone line or email.