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UK parcel delivery made easy

ParcelHero makes sending a UK parcel easy and quick. Compare prices for the best couriers and book fast with same day collection. Whether you’re shipping domestically, or importing into the UK, it's a cinch with ParcelHero.

ParcelHero delivers more

$
£50 free parcel protection (not cover)
Collection or drop-off at a local shop
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Feefo Service ratingService rating
4.6 out of 5 based on 18061 user ratings
Mark
DHL the fastest in the market, and no problems with printers or collec ...
I wish I had used Parcel Hero a long time ago. now I will not be using any other shipper, I will also demand DHL to be my shipper anywhere in the world, 10 out of 10 to DHL, and thanks to Parcel Hero for having DHL on their list of carriers
Linda Porter
Amazing service.
Amazing service from collection to delivery. Super fast, easy tracking, and safe delivery. 7days from collection in South Gloucestershire UK, to delivery to Christchurch NZ via Auckland. . Will definitely use Parcel Hero again.
Lisa Watson
Easy to use
Was easy to send. Only downside didn't know had to pay customs collect Monday was in Canada by Thursday . 10kg for £76
Jacqueline McNeil
Wow! Fab service
I’m amazed at such great service from pick up to delivery to my sister in USA!! Some happy family today.. thank you parcel hero and I def be using your services again very soon??????
Katarzyna Mazur
Great and speedy service
Really easy to use and quick pick up and delivery! I shipped out my packages on a Thursday from the UK and they arrived in the USA the following Monday. Would definitely use again.
Gillian Ellis
Good price, excellent service
Parcel was collected on time and delivered to Australia within 5 days at a reasonable price
Arianna Flospergher
Excellent reliable secure
Reliable good website, clear instruction on rules and prices. Quick responding enquiries and precise with collections and delivery. Highly recomended
Amilie Lavoie
Amazing, Very quick, good customer service
Amazing service ! Very very quick. They come and collect from your home ! Very good customer service, and very organized and clear. The cheapest available I found to send my suitcases and boxes from England to Canada! I do recommend it a lot!
Paul Northfield
Fast with good feedback and tracking
Fast and efficient although the pickup guy did not have a trolley for the 60 Kg crate which was not a problem I helped but was surprising. At the delivery end they had a trolley
Mr Scott walker
Very happy indeed
Very quick service. <br />Parcel was picked up Tuesday after 11am in UK and delivered to Australia Thursday 12pm.

UK Parcel delivery

Whether cost or speed is your priority, ParcelHero offers a comprehensive range of UK
delivery services from the UK's biggest couriers.

UK Express next-day delivery from £5.92

If you're in a hurry, we offer fast and reliable same day collection and next-day delivery across the UK with UPS, DPD, Parcelforce and EVRi. We offer collections up to 4pm in many urban areas and pre 9AM, Pre 10:30 and pre-noon delivery for time sensitive deliveries.

Economy 2-3 day delivery from £2.69

Our EVRi services offer 2-3 day delivery across the UK for parcels up to 20kg. What's more they come with 3 free collection attempts and 3 free delivery attempts! How’s that for value? And if you’re sending a large parcel, our Parcelforce 48 service offers exceptional value.

UK Drop-off shops

We offer convenient drop-off locations across the UK through DPD, UPS, Parcelforce and EVRi. If you booked a collection service, you can still choose to drop off at a drop shop or at the local courier depot, track your parcel to get started.

Sending to the UK from abroad

ParcelHero offers import services through UPS, DHL & FedEx, with next day delivery from the EU, and 2-day delivery from the US to UK. Compare transit times and prices in this handy table.

How it works

With ParcelHero shipping to the UK is easy. We email the shipping documents to the person we're collecting from and book-in the pick-up on your behalf. Simply track your shipment if you need to change the collection date or rebook.

Importing low value items into the UK

Goods under £15 imported into the UK do not incur any VAT or duty. Goods under £135 are considered low value and therefore only incur 20% VAT and no customs duty, therefore the most you will pay for any item under £135 is £27.

Importing items over £135 into the UK

If your item is over £135, then it may be subject to UK duty and 20% VAT. To check how much the recipient will have to pay, check using the UK governments Tariff Code checker. If charges are due, the carrier will contact the recipient prior to delivery to request payment.

Clearance charges for dutiable shipments

Every carrier charges a fee for clearing dutiable goods through UK customs. Here's a breakdown of the charges by carrier:
DHL: £11.00 or 2.5% of the total Duty and/or VAT incurred, whichever is the greater.
UPS: £11.50 or 2.5% of the total Duty and/or VAT incurred, whichever is the greater.
Fedex: 12.00 or 2.5% of the total Duty and/or VAT incurred, whichever is the greater.

Sending food to the UK

At ParcelHero we love helping people enjoy a special moment with their favourite snacks! Whether you want to import Anchoïade from France, Griebenschmalz from Germany, Hersheys chocolate from the USA or Rose Cake from China we all know how wonderful


UK Prohibited Items

The UK has similar restrictions to most western countries including bans on: Obscene material and controlled drugs. The UK also has restrictions on meat, dairy, food and plant products from non-EU countries.

We’re helping the UK exporters

As a partner of the Exporting is Great campaign, ParcelHero is committed to supporting UK industry and the government-led drive to increase global exports. If you’re a business who is interested in exporting or is already exporting, then you will know what a significant pain point managing returns from foreign destinations is. ParcelHero's import services can help you seamlessly manage returns, and we can even help you ensure inward processing relief (IPR) is applied to your return, so you don't pay tax when the goods return to the UK.


FAQ

Unless you bought an online item and paid VAT at the point of purchase, you will need to pay VAT on all applicable goods sent from outside the UK to Great Britain valued at over £39.

As long as you have owned and used your imported goods for more than 6 months, then there will be no import Duty and VAT to pay to Customs. You can only bring your Personal and Household belongings within 12 Months of the date you move to the UK. You will need to apply to the UK Government for Transfer of Residence Relief. Find out more about Transfer of Residence Relief (ToR1)

We don’t currently offer a pallet service for domestic deliveries, however we do for international shipping to the UK.

Size and weight restrictions vary by courier. Use the handy table above to check the restrictions for your chosen courier.

Yes, we can collect and deliver to every UK postcode. Some remote locations, including offshore locations like the Isle of Wight, will, however, take 1-2 days longer to deliver, but we’ll confirm that when you get a quote with us.