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WHAT’S ON THIS PAGE

UK parcel delivery made easy

ParcelHero makes sending a UK parcel easy and quick. Compare prices for the best couriers and book fast with same day collection. Whether you’re shipping domestically, or importing into the UK, it's a cinch with ParcelHero.

ParcelHero delivers more

$
£50 free parcel protection (not cover)
Collection or drop-off at a local shop
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Feefo Service ratingService rating
4.6 out of 5 based on 17620 user ratings
Shlomo Levin
Outstanding service.
Ordered on line at 10am on Tuesday. Parcel delivered to Eugene OR USA on Wednesday 1.30pm. Outstanding service.
Anonimus
Perfect service
On time, polite, helpful, delivered as promised and 60% cheaper than competitors. I will use the service again.
ELAINE BROWN
Great price and great service
Had some confusion when email received saying DDP had tried to deliver a parcel to the Netherlands at 00.46 Contacted Parcel hero who looked into the matter and emailed back straight away to say that the driver had actually not attempted to deliver but had run out of time and delivery would be made later in the day. Parcel arrived as planned later that day. Would definitely use Parcel Hero again.
LOUISE ATKINSON
Brilliant service will be using again!
Brilliant service for 2 parcels from UK to Canada fully tracked via fedex every step of the way. Highly recommend.
Philip Rees
Have propeller, will fly
Excellent service and excellent price. Lovely people who go out of their way to make it so easy. I needed to get a new propeller from the West Country to Lancashire. No problem! I already have told everyone how great you are!
Joyce Keighley
Satisfied customer
Some trouble signing in and booking this time, but as usual picked up promptly and delivered in perfect condition as booked. Cannot fault service.
Marianne Harding
Excellent Service
Online instructions were clear and easy to follow, placed order at 12.30pm on Monday The parcels were collected at 1.30 pm on Monday and delivered to my daughter in law in the south of France on Tuesday afternoon. Good service eh? Thank you.
Paul Nelson
Arcam AVR400 Fastest delivery.
Ordered service for pickup at 14.30. Driver was at my house in Bracknell by 14.40.Driver was very professional. Arcam AVR400 was delivered the next morning in Liverpool . Amazing service. Thank you.
Douglas Kerr
Good sevice for awkward sized parcel
Picked up on time & delivered on specified day and was able to track its progress Very few carriers would take a 220 x 33 x 18cm parcel withou it costing more than the item I was returning. Would definitely recommend this carrier.
gretel Warn
Very reliable fast parcel delivery
I was very pleased with the service and highly recommend it. I would use it again.

UK Parcel delivery

Whether cost or speed is your priority, ParcelHero offers a comprehensive range of UK
delivery services from the UK's biggest couriers.

UK Express next-day delivery from £5.87

If you're in a hurry, we offer fast and reliable same day collection and next-day delivery across the UK with UPS, DPD, Parcelforce and Hermes. We offer collections up to 4pm in many urban areas and pre 9AM, Pre 10:30 and pre-noon delivery for time sensitive deliveries.

Economy 2-3 day delivery from £2.65

Our Hermes services offer 2-3 day delivery across the UK for parcels up to 20kg. What's more they come with 3 free collection attempts and 3 free delivery attempts! How’s that for value? And if you’re sending a large parcel, our Parcelforce 48 service offers exceptional value.

Learn more about our Hermes services.

UK Drop-off shops

We offer convenient drop-off locations across the UK through DPD, UPS, Parcelforce and Hermes. If you booked a collection service, you can still choose to drop off at a drop shop or at the local courier depot, track your parcel to get started.

Learn more about drop-off

Sending to the UK from abroad

ParcelHero offers import services through UPS, DHL & FedEx, with next day delivery from the EU, and 2-day delivery from the US to UK. Compare transit times and prices in this handy table.

How it works

With ParcelHero shipping to the UK is easy. We email the shipping documents to the person we're collecting from and book-in the pick-up on your behalf. Simply track your shipment if you need to change the collection date or rebook.

Learn more about collection

Importing low value items into the UK

Goods under £15 imported into the UK do not incur any VAT or duty. Goods under £135 are considered low value and therefore only incur 20% VAT and no customs duty, therefore the most you will pay for any item under £135 is £27.

Learn more about customs

Importing items over £135 into the UK

If your item is over £135, then it may be subject to UK duty and 20% VAT. To check how much the recipient will have to pay, check using the UK governments Tariff Code checker. If charges are due, the carrier will contact the recipient prior to delivery to request payment.

Learn more about customs

Clearance charges for dutiable shipments

Every carrier charges a fee for clearing dutiable goods through UK customs. Here's a breakdown of the charges by carrier:
DHL: £11.00 or 2.5% of the total Duty and/or VAT incurred, whichever is the greater.
UPS: £11.50 or 2.5% of the total Duty and/or VAT incurred, whichever is the greater.
Fedex: 12.00 or 2.5% of the total Duty and/or VAT incurred, whichever is the greater.

Learn more about prices and surcharges

Sending food to the UK

At ParcelHero we love helping people enjoy a special moment with their favourite snacks! Whether you want to import Anchoïade from France, Griebenschmalz from Germany, Hersheys chocolate from the USA or Rose Cake from China we all know how wonderful


Learn more about sending food

UK Prohibited Items

The UK has similar restrictions to most western countries including bans on: Obscene material and controlled drugs. The UK also has restrictions on meat, dairy, food and plant products from non-EU countries.

Bringing goods into the UK for personal use
ParcelHero prohibited items

How it works

Packaging
Items you can’t send
Collection
Customs

We’re helping the UK exporters

As a partner of the Exporting is Great campaign, ParcelHero is committed to supporting UK industry and the government-led drive to increase global exports. If you’re a business who is interested in exporting or is already exporting, then you will know what a significant pain point managing returns from foreign destinations is. ParcelHero's import services can help you seamlessly manage returns, and we can even help you ensure inward processing relief (IPR) is applied to your return, so you don't pay tax when the goods return to the UK.

Learn more about our business services

FAQ

Unless you bought an online item and paid VAT at the point of purchase, you will need to pay VAT on all applicable goods sent from outside the UK to Great Britain valued at over £39.

As long as you have owned and used your imported goods for more than 6 months, then there will be no import Duty and VAT to pay to Customs. You can only bring your Personal and Household belongings within 12 Months of the date you move to the UK. You will need to apply to the UK Government for Transfer of Residence Relief. Find out more about Transfer of Residence Relief (ToR1)

We don’t currently offer a pallet service for domestic deliveries, however we do for international shipping to the UK.

Size and weight restrictions vary by courier. Use the handy table above to check the restrictions for your chosen courier.

Yes, we can collect and deliver to every UK postcode. Some remote locations, including offshore locations like the Isle of Wight, will, however, take 1-2 days longer to deliver, but we’ll confirm that when you get a quote with us.
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