Royal Mail shipping & courier services
Book Royal Mail Tracked delivery for UK and international letters & parcels, with next-day collection, door-to-door tracking, all on one platform.
Royal Mail delivery services
We offer a range of Royal Mail Tracked services, making it easy to send letters and parcels across the UK and internationally with trusted delivery and clear tracking.
Whether you are sending a small item, a larger parcel, or an international delivery, you can compare Royal Mail services alongside other leading couriers and book the option that works best for you.
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Send documents and parcels
Save on parcel delivery
Same-day collection or drop-off locally
Door-to-door tracking with £50 protection included
Rated by thousands of customers
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About Royal Mail delivery services
Through Parcelhero you can book Royal Mail's Tracked 24 and Tracked 48 services for both letters and parcels. Tracked 24 aims to deliver the next working day, Tracked 48 within two to three, and both include end-to-end tracking and delivery confirmation as standard.
UK services
Royal Mail UK services available through Parcelhero include tracked delivery options for letters and parcels of different sizes, helping you choose the right service based on speed and format.
Tracked 24 & 48 Large Letter
Tracked 24 & 48 Small Parcel
Tracked 24 & 48 Medium Parcel
Royal Mail size and weight guidelines
To help you choose the right service, here are the large letter size and weight limits.
Parcel services carry larger and heavier items, get a quote to confirm shipment limits.
Tracked 24 & Tracked 48 Large Letter
Max length: 35.3cm
Max width: 25cm
Max thickness: 2.5cm
Weight limit: 1kg
Tracked 24 & Tracked 48 Small Parcel
Max length: 45cm
Max width: 35cm
Max depth: 16cm
Weight limit: 2kg
Tracked 24 & Tracked 48 Medium Parcel
Max length: 61cm
Max width: 46cm
Max depth: 46cm
Weight limit: 20kg
International Tracked Large Letter
Max length: 35.3cm
Max width: 25cm
Max thickness: 2.5cm
Weight limit: 750g
International Tracked Small Parcel
Max 60cm length or 90cm girth
Weight limit: 2kg
Royal Mail collections
Royal Mail offers next day collection, with collection times varying depending on your location. Check the table below to see the latest collection window for your area.
Area | Monday - Friday | Saturday | |
Commercial Area | 9:00am - 7.30pm | 7:00am - 1.30pm | |
Town & City Area | 9:00am - 6.30pm | 7:00am - 1.30pm | |
Rest of UK | 9:00am - 5.30pm | 7:00am - 1.30pm | |
Deep Rural | 9:00am - 4:00pm | 7:00am - 1.30pm | |
Parcel Boxes | 5:00pm - 7.30pm | 10.30am - 1.30pm | |
Royal Mail international services
Royal Mail's international Tracked services let you send letters and parcels overseas with confidence, including end-to-end tracking and delivery confirmation. Available services:
• International Tracked Large Letter
• International Tracked Small Parcel
Customs and clearance
When sending items abroad, parcels may need to clear customs before delivery. This can involve checks on the contents, declared value and the documentation you provide at booking.
Any duties or taxes are set by the destination country and are usually the recipient's responsibility. Clear, accurate information at booking helps your parcel move through customs smoothly.
*Royal Mail EU delivery is temporarily unavailable due to evolving EU customs requirements.
Learn more about customs
Why choose Royal Mail
Booking through Parcelhero means you can compare Royal Mail's prices against other leading couriers and book in minutes, without visiting multiple courier sites. You manage everything in one place, from booking to delivery confirmation, and once your parcel enters Royal Mail's network, their support team handles any service-specific delivery enquiries directly through the Royal Mail website.
Service-specific delivery enquiries are handled directly by Royal Mail. Their support team is best placed to provide the most accurate, up-to-date information about your shipment, and you can contact them through the Royal Mail website.
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