How heavy can my parcel be?
- Your parcel cannot weigh more than 30kg.
When you want to save money on shipping with ParcelForce, look no further than ParcelHero. We offer you great rates on delivery throughout the UK and Europe, along with the flexibility to drop off your parcel at the post office or have it picked at home. What are you waiting for? Book today and save.
Service Rating:4.6 out of 5 based on 15450 user ratings
I am very pleased with the level of service. My parcel was collected from my address by UPS and delivered to the recipient within 24hrs. The online site was quite easy to navigate.
Excellent from start to finish, information prior to sending was thorough, very helpful courier collected my parcel, and easy tracking. Above all did what it said on the tin and delivered to the US next day - even at Christmas! Thoroughly impressed. The cherry on the cake would have been a more specific collection slot (i.e. am or pm rather than 9-5) but other than that very happy.
Just very slick. Never thought that UPS would be on your list of providers - and their prices were very competitive. Parcelhero has a very smooth user friendly website and collection and delivery from the providers were hassle free. Will definitely use again. TY
Booked everything from Australia for shipment door to door from hotel in a London to Lyon for my bicycle. No hassles, and easy communications via online chat. More importantly my bicycle arrived safe and sound. One happy customer!
Very easy to arrange and worked exactly as required. The only BUT was the time slot selection for UPS did not make any difference as they will collect whenever they feel.
Super schneller und zuvorkommender service. Fahrer sehr freundlich und war pünktlich da zum abholen vom paket.
They provided excellent service my parcel was deliverd within the time i was told and it cheap toooo.
I sent a parcel from Essex to Spain. They collected from me next day and delivered in 5 days, including a weekend. Brilliant service considering they had to use Spanish labour at the other end to get a signature.
I would highly recommend this service! They provide comparisons between a variety of shippers and the advertised quote/estimated price stays the same (unless you opt for a higher insurance, but even so, it is at a VERY affordable and convenient price). I found it more advantageous and direct to go through their service. I was able to go through multiple quotes to see how to better pack my boxes and I was able to place the order in the evening and have my shipment picked up the next morning. Their labeling instructions are clear and straightforward. My shipment/parcels arrived in the estimated time frame and I was able to track the progress. I would definitely recommend the company and buy from them again!
Stayed 7 days from UK to UKRAINE, actually went and passed customs clearance AND delivered within 5 DAYS from date of pick up. I cannot fault the service, I'd expected the usual drag of wairing and customs hold ups but nope it went perfectly, checked on arrival.no damage to package (laptop). The price point was better than some big couriers and much better than Royal Mail who want your life history before they even think of taking a parcel. No fuss no quibble, I rarely give 10/10 for anything but on this occasion they exceeded my expectations (having had lack lustre experiences in the past) by a mile. Totally recommended as the go to for parcel shpimento out of the UK.
£50 free cover as standard* *excluding Hermes deliveries
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
like timed expressAM delivery for next day delivery before 9am, 10am and 12-midday.
for close of business next day delivery, and express48: economy 2-day UK delivery
at an economy price with expresslarge for two-day heavier parcel delivery
Like all of our courier partners, we work with ParcelForce because they offer speed, convenience and a top quality delivery service. Because we know they’re the best, we can offer £50 of free damage and loss cover as standard*.
For most ParcelForce services, you can choose from having your parcel collected from your front door or to drop it off at your local Post Office. When you book for collection, ParcelHero will send you all the paperwork you need. The only exception to this is when you book next day collection, in which case the courier will bring your labels with them, so there’s no need to print them.
*excluding Hermes deliveries
Save time and money with ParcelForce, by dropping off your parcel at one of over 10,000 Post Office locations across the UK. International destinations are not left out either – there are designated drop off locations, where you can drop off or collect your parcels, and save while you do so.
Don't wait around for a collection - drop off your parcel at your convenience.
Choose from over 11,000 local Post Offices to collect or drop-off your parcel.
Many Post Office locations are open extended hours.
It’s easy to check how your ParcelForce package is getting on. Just enter the tracking number we gave you when you booked into our tracking system.
You’ll be able to see exactly where and when your parcel was last scanned.
Though ParcelForce is well equipped to deal with parcels of many shapes and sizes, there are some rules about what you can send to ensure safe carriage.
Some goods are also considered hazardous to carry, and are prohibited for shipping with ParcelHero. We also refuse to carry illegal goods. You can find out more on ParcelHero’s list of prohibited items.
While ParcelForce makes use of the Royal Mail’s extensive UK network, they also deliver to destinations all over the world through ParcelForce Worldwide. International delivery does take more time than domestic shipments, but you can rest assured that you and your recipient will still receive the same top-quality courier service from ParcelForce as a local delivery would.
International delivery options include: