How heavy can my parcel be?
- Your parcel cannot weigh more than 30kg.
When you want to save money on shipping with ParcelForce, look no further than ParcelHero. We offer you great rates on delivery throughout the UK and Europe, along with the flexibility to drop off your parcel at the post office or have it picked at home. What are you waiting for? Book today and save.
Service Rating:4.6 out of 5 based on 14724 user ratings
Parcel Hero was recommended by a regular customer. I was surprised how quickly the parcel arrived.
Was well impressed on the speed and 'no messing' with 2 x large boxes to the USA. Only hassle was with the paperwork required with the carrier, to itemise every single item (personal possessions for my son who has just moved there) and the cost of it for Customs & Excise Duty - had to guess most of the costs!
Very easy to book, service as booked, prompt collection, delivered on time. A bit pricey with insurance, but it got there.
I was looking to return a laptop to its owner in the USA. Customer services were absolutely brilliant, answering all my questions swiftly and efficiently with courtesy. The whole process was made so easy. I would definitely use the service again and would recommend it to everyone.
The process went smoothly. Tracking was good. It was delivered ahead of the scheduled time and all for a reasonable cost. I would use again.
Excellent fast and efficient service at a great price :) I particularly liked the fact that they emailed to inform me that they parcel had arrived at its destination saving me time checking tracking! Overall very impressed and will use again.
everything worked and I appreciated getting a 'delivered' message; the fact that I didn't have to give a mobile number for the receiver, which I didn't have, was a big advantage
Reliable customer service, affordable!! It makes sending things to my family so much easier..I'm sure I'll use their service again..thanks a lot!
Very happy with the quality of service with Parcel Hero and customer support vis. Being able to speak directly to somebody on the phone without too much of a delay was much appreciated. The help desk officers were ......most helpful.
Fantastic service handled goods really well driver was so professional arrived at destination in excellent condition
£50 free insurance on every order
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
like timed expressAM delivery for next day delivery before 9am, 10am and 12-midday.
for close of business next day delivery, and express48: economy 2-day UK delivery
at an economy price with expresslarge for two-day heavier parcel delivery
Like all of our courier partners, we work with ParcelForce because they offer speed, convenience and a top quality delivery service. Because we know they’re the best, we can offer £50 of free damage and loss cover on every shipment.
For most ParcelForce services, you can choose from having your parcel collected from your front door or to drop it off at your local Post Office. When you book for collection, ParcelHero will send you all the paperwork you need. The only exception to this is when you book next day collection, in which case the courier will bring your labels with them, so there’s no need to print them.
Save time and money with ParcelForce, by dropping off your parcel at one of over 10,000 Post Office locations across the UK. International destinations are not left out either – there are designated drop off locations, where you can drop off or collect your parcels, and save while you do so.
Don't wait around for a collection - drop off your parcel at your convenience.
Choose from over 11,000 local Post Offices to collect or drop-off your parcel.
Many Post Office locations are open extended hours.
It’s easy to check how your ParcelForce package is getting on. Just enter the tracking number we gave you when you booked into our tracking system.
You’ll be able to see exactly where and when your parcel was last scanned.
Though ParcelForce is well equipped to deal with parcels of many shapes and sizes, there are some rules about what you can send to ensure safe carriage.
Some goods are also considered hazardous to carry, and are prohibited for shipping with ParcelHero. We also refuse to carry illegal goods. You can find out more on ParcelHero’s list of prohibited items.
While ParcelForce makes use of the Royal Mail’s extensive UK network, they also deliver to destinations all over the world through ParcelForce Worldwide. International delivery does take more time than domestic shipments, but you can rest assured that you and your recipient will still receive the same top-quality courier service from ParcelForce as a local delivery would.
International delivery options include: