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Send postage from £15.21
1 kg parcel from £15.21
5 kg parcel from £28.30

Sending parcels with DHL

DHL offers an exceptional customer experience, with same day collection and reliable delivery. Whether you want to compare DHL prices, send a parcel, track a DHL shipment, or find DHL contact information for the country you’re shipping to, you can do it all with ParcelHero.

At a glance

Printerless services
Collection and
8-6 pm
working days
Max weight
Max pallet

ParcelHero delivers more

£50 free protection as standard*
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Feefo Service ratingService rating
4.6 out of 5 based on 17750 user ratings
Shlomo Levin
Outstanding service.
Ordered on line at 10am on Tuesday. Parcel delivered to Eugene OR USA on Wednesday 1.30pm. Outstanding service.
Perfect service
On time, polite, helpful, delivered as promised and 60% cheaper than competitors. I will use the service again.
Great price and great service
Had some confusion when email received saying DDP had tried to deliver a parcel to the Netherlands at 00.46 Contacted Parcel hero who looked into the matter and emailed back straight away to say that the driver had actually not attempted to deliver but had run out of time and delivery would be made later in the day. Parcel arrived as planned later that day. Would definitely use Parcel Hero again.
Brilliant service will be using again!
Brilliant service for 2 parcels from UK to Canada fully tracked via fedex every step of the way. Highly recommend.
Philip Rees
Have propeller, will fly
Excellent service and excellent price. Lovely people who go out of their way to make it so easy. I needed to get a new propeller from the West Country to Lancashire. No problem! I already have told everyone how great you are!
Joyce Keighley
Satisfied customer
Some trouble signing in and booking this time, but as usual picked up promptly and delivered in perfect condition as booked. Cannot fault service.
Marianne Harding
Excellent Service
Online instructions were clear and easy to follow, placed order at 12.30pm on Monday The parcels were collected at 1.30 pm on Monday and delivered to my daughter in law in the south of France on Tuesday afternoon. Good service eh? Thank you.
Paul Nelson
Arcam AVR400 Fastest delivery.
Ordered service for pickup at 14.30. Driver was at my house in Bracknell by 14.40.Driver was very professional. Arcam AVR400 was delivered the next morning in Liverpool . Amazing service. Thank you.
Douglas Kerr
Good sevice for awkward sized parcel
Picked up on time & delivered on specified day and was able to track its progress Very few carriers would take a 220 x 33 x 18cm parcel withou it costing more than the item I was returning. Would definitely recommend this carrier.
gretel Warn
Very reliable fast parcel delivery
I was very pleased with the service and highly recommend it. I would use it again.

Compare our courier services

DHL 2-3 day USA express delivery from £27.09

With 2-day delivery across most of the East Coast, including New York and New Jersey, and 3-day delivery across most of the USA, DHL's express delivery offers fast delivery and excellent value.

DHL Document delivery from £15.21

Sending documents with DHL is cheaper than sending packages, because the goods are not subject to customs clearance and import duty. This means faster delivery and lower prices, with envelope prices to the Far East starting at £14.27 and Africa from £13.25.

DHL Large parcel delivery from £67.21

Our DHL freight service can accept pallets up to 300kg to the EU and 1,000 kg for worldwide destinations. Collections need to be booked 1 day in advance, so a suitable vehicle is dispatched.

Labels and paperwork

Most DHL services require you to print the shipping labels, however we do also offer 'No printer' services. For most destinations, DHL submits the customs invoices electronically, so you don’t need to print them.


Packaging your items safely for transportation is important when sending internationally. If you are sending luggage you also need to remove or protect the wheels.

Collection and delivery

We offer both DHL collection and drop off options. If the receiver is not home DHL will normally deliver to a safe place, such as a porch or neighbour. Collections and deliveries are made on working days between 9am and 6pm.

Tracking your parcel

Track your DHL parcel door to door, simply visit our tracking page to get started.

DHL Customs clearance

If the recipient is required to pay import duty, DHL charge a 'disbursement fee' for paying those charges to customs and processing payment from the receiver. The fee varies from country to country, in the UK the fee is currently £11 or 2.5% (whichever is greater) of the total duty and VAT payable.

DHL prices and surcharges

We're often asked whether our cheap prices are too good to be true. Well, the good news is all our prices include all applicable surcharges. DHL apply surcharges for items over 70kg in weight and 120 cm in length, so if your item is close to that, be very careful to enter accurate information to avoid additional charges being applied by DHL when they audit your shipment.

Prohibited items

Unlike some carriers, DHL can ship personal effects, including clothing, shoes, electronics and even passports. However, there are lots of items that DHL cannot ship, and some of them may not be so obvious, including food to the EU, power banks, and cash. Always check the prohibited list prior to shipping, to avoid the risk of your package being returned. It's also worth noting that some countries prohibit particular items from being shipped, so if you’re sending something obscure or rare, it's worth checking with the local customs authority prior to shipping.

Top 5 prohibited items
  • Perfume
  • Batteries
  • Aerosols
  • Flammable liquids
  • Animal skins (non‑domesticated)

DHL contact numbers

DHL Falkland Islands +500 (0) 22264
DHL Faroe Islands +298 (0) 45-7034-5345
DHL French Guiana +590 (0) 26 77 39