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Send postage from £15.21
1 kg parcel from £15.21
5 kg parcel from £28.30

Sending parcels with DHL

DHL offers an exceptional customer experience, with same day collection and reliable delivery. Whether you want to compare DHL prices, send a parcel, track a DHL shipment, or find DHL contact information for the country you’re shipping to, you can do it all with ParcelHero.

At a glance

Printerless services
Collection and
8-6 pm
working days
Max weight
Max pallet

ParcelHero delivers more

£50 free protection as standard*
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Feefo Service ratingService rating
4.6 out of 5 based on 18294 user ratings
Absolutely fantastic service
Documents delivered from UK to India in only 5 days. Costs less then Royal mail and much more efficient. Keeps you updated on every step. Highly Recommended.
Nina Wanda Alam
I recommend the great service.
I knew that parcel will arrive between 5-9 days. It reached the destination within 6 days which is great. The only thing that I would change was collection. I would arrange for the collection from home as I was close to beg the person at the store to receive it in the first place. Dropping the parcel was incredibly difficult, however the service itself was great.
Connie Richman
Highly recommend
First time useing gbkd company what a straight forward e experience from selecting delivery to collection the dices were amazing and delivery driver’s professional highly recommended
Aaron Mackay
Good value, fast and reliable service.
We used ParcelHero to send some personal belongings long haul, cheaper than additional baggage on a flight. Wish I'd used these for everything as although slightly more expensive than Send My Bag, this parcel arrived quicker than ones we sent 2 weeks previous SMB.
Sarah Lowe
Excellent service
Excellent service the parcel was picked up from home and delivered to Australia on the day they stated ??
Julie Emery
Excellent service!
Collected from my house on time and arrived in Australia on the exact day quoted , excellent service would definitely use again and recommend. Also the tracking was brilliant! !
Christian Moesby Sorensen
Easy peasy!
I imported products for my webshop from the UK to Denmark 4 days with UPS! Amazing service and super easy, a little expensive though.
Sudan Grany
Excellent and efficient service
Competitive price, efficient, kept me informed of collection time, speedy service and sent a pompt confirmation of delivery.
Ms Susan EA Clarke
Great Service
Excellent service. Collected as arranged by helpful gentleman. Delivery to destination in good time and condition, <br />Thank you to both gentlemen for carrying parcel across road and up steps at destination.
Louisa Tooker
Cheaper than direct through courier
The cost was cheaper than going through the courier direct. The drop off point was convenient and delivery to Australia was 5 days ??

Compare our courier services

DHL 2-3 day USA express delivery from £27.09

With 2-day delivery across most of the East Coast, including New York and New Jersey, and 3-day delivery across most of the USA, DHL's express delivery offers fast delivery and excellent value.

DHL Document delivery from £15.21

Sending documents with DHL is cheaper than sending packages, because the goods are not subject to customs clearance and import duty. This means faster delivery and lower prices, with envelope prices to the Far East starting at £14.27 and Africa from £13.25.

DHL Large parcel delivery from £67.21

Our DHL freight service can accept pallets up to 300kg to the EU and 1,000 kg for worldwide destinations. Collections need to be booked 1 day in advance, so a suitable vehicle is dispatched.

Labels and paperwork

Most DHL services require you to print the shipping labels, however we do also offer 'No printer' services. For most destinations, DHL submits the customs invoices electronically, so you don’t need to print them.


Packaging your items safely for transportation is important when sending internationally. If you are sending luggage you also need to remove or protect the wheels.

Collection and delivery

We offer both DHL collection and drop off options. If the receiver is not home DHL will normally deliver to a safe place, such as a porch or neighbour. Collections and deliveries are made on working days between 9am and 6pm.

Tracking your parcel

Track your DHL parcel door to door, simply visit our tracking page to get started.

DHL Customs clearance

If the recipient is required to pay import duty, DHL charge a 'disbursement fee' for paying those charges to customs and processing payment from the receiver. The fee varies from country to country, in the UK the fee is currently £11 or 2.5% (whichever is greater) of the total duty and VAT payable.

DHL prices and surcharges

We're often asked whether our cheap prices are too good to be true. Well, the good news is all our prices include all applicable surcharges. DHL apply surcharges for items over 70kg in weight and 120 cm in length, so if your item is close to that, be very careful to enter accurate information to avoid additional charges being applied by DHL when they audit your shipment.

Prohibited items

Unlike some carriers, DHL can ship personal effects, including clothing, shoes, electronics and even passports. However, there are lots of items that DHL cannot ship, and some of them may not be so obvious, including food to the EU, power banks, and cash. Always check the prohibited list prior to shipping, to avoid the risk of your package being returned. It's also worth noting that some countries prohibit particular items from being shipped, so if you’re sending something obscure or rare, it's worth checking with the local customs authority prior to shipping.

Top 5 prohibited items
  • Perfume
  • Batteries
  • Aerosols
  • Flammable liquids
  • Animal skins (non‑domesticated)

DHL contact numbers

DHL Falkland Islands +500 (0) 22264
DHL Faroe Islands +298 (0) 45-7034-5345
DHL French Guiana +590 (0) 26 77 39