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Send postage from £15.21
1 kg parcel from £15.21
5 kg parcel from £28.30

Sending parcels with DHL

DHL offers an exceptional customer experience, with same day collection and reliable delivery. Whether you want to compare DHL prices, send a parcel, track a DHL shipment, or find DHL contact information for the country you’re shipping to, you can do it all with ParcelHero.

At a glance

Printerless services
Collection and
8-6 pm
working days
Max weight
Max pallet

ParcelHero delivers more

£50 free protection as standard*
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Feefo Service ratingService rating
4.6 out of 5 based on 18217 user ratings
Mrs Angela Sears
Brillient Speedy Service
Having been Refused a Home Collection from a number of so called 'Top Couriers', including the Courier that had, very Recently Delivered this Item to my Property, 'Reason' was for not having the Sellers 'Return Label', I contacted 'Parcel Force' and Immediately within Twenty Minutes was given an Excellent Quote, a Collection Date that Suited me, Paid a very Reasonable Fee, they Collected Early on the Day Agreed, I could not have Received a Better, most Effiicient Service by a Fantastic Courier and would Highly Recommed 'Parcel Force' to All requiring an Expert Service
Peter Rimmer
Absolutely fuss free service.
I had to ship a hard to come by part from Slovakia to the UK and it went very smoothly by booking on the Parcelhero website. I liked the layout and simplicity of the customs form, having done it a few times before this was by far the smoothest it's gone.
Great servic !
Great service, collected as arranged and delivered to Australia on time ! Thank you so much !
Andrea Bulzan
Fantastic attendance!
Fantastic customers services and accurate delivery. <br />I'm so please do choose parcel hero. <br />Was a present for my daughter's birthday. <br />Definitely, I will choose it the next time it's well. <br />And thank you to the gentleman who picked up the parcel from my house. Very respectful and kind staff. Thank you for making my daughter's birthday better ??
Dean Smithers
Very easy to use
Very easy to use. Had to arrange a collection for an item in Denmark with delivery back to UK.
Jeremy Fry
So far so good, no problems
So far so good. Parcel arrived as expected, and they let you know when it has arrived, unlike Interparcel who do not communicate arrivals. It will be interesting to see how they perform if there is a problem.
Clare Halstead
It is true ! You truly are a ParcelHero
arranged an international courier through the website to pick up documents in Norway and deliver to UK. Simple online ordering - with added flexibility - chose date and time slot. <br />Package picked up and arrived at destination 24 hours later. Tracked the package through all its pickup and drop off locations - superb !<br /><br />You truly are a Parcel Hero - Thank you
hania shanahan
Great Service
Gréât service, user friendly website , booked quickly , pick up was on time. I was able to track my parcel through its journey. Arrived safe and sound. Thank you so much
Fabio Mazzarolo
Have peace of mind with ParcelHero
I can always have peace of mind with ParcelHero as it does not disappoint and I can always add on time it is very easy to track
Kyla Rowland
Highly recommended-
Absolutely faultless <br />From start to finish -<br />Delighted with the time scale given and wasn’t let down - will definitely be using again !!

Compare our courier services

DHL 2-3 day USA express delivery from £27.09

With 2-day delivery across most of the East Coast, including New York and New Jersey, and 3-day delivery across most of the USA, DHL's express delivery offers fast delivery and excellent value.

DHL Document delivery from £15.21

Sending documents with DHL is cheaper than sending packages, because the goods are not subject to customs clearance and import duty. This means faster delivery and lower prices, with envelope prices to the Far East starting at £14.27 and Africa from £13.25.

DHL Large parcel delivery from £67.21

Our DHL freight service can accept pallets up to 300kg to the EU and 1,000 kg for worldwide destinations. Collections need to be booked 1 day in advance, so a suitable vehicle is dispatched.

Labels and paperwork

Most DHL services require you to print the shipping labels, however we do also offer 'No printer' services. For most destinations, DHL submits the customs invoices electronically, so you don’t need to print them.


Packaging your items safely for transportation is important when sending internationally. If you are sending luggage you also need to remove or protect the wheels.

Collection and delivery

We offer both DHL collection and drop off options. If the receiver is not home DHL will normally deliver to a safe place, such as a porch or neighbour. Collections and deliveries are made on working days between 9am and 6pm.

Tracking your parcel

Track your DHL parcel door to door, simply visit our tracking page to get started.

DHL Customs clearance

If the recipient is required to pay import duty, DHL charge a 'disbursement fee' for paying those charges to customs and processing payment from the receiver. The fee varies from country to country, in the UK the fee is currently £11 or 2.5% (whichever is greater) of the total duty and VAT payable.

DHL prices and surcharges

We're often asked whether our cheap prices are too good to be true. Well, the good news is all our prices include all applicable surcharges. DHL apply surcharges for items over 70kg in weight and 120 cm in length, so if your item is close to that, be very careful to enter accurate information to avoid additional charges being applied by DHL when they audit your shipment.

Prohibited items

Unlike some carriers, DHL can ship personal effects, including clothing, shoes, electronics and even passports. However, there are lots of items that DHL cannot ship, and some of them may not be so obvious, including food to the EU, power banks, and cash. Always check the prohibited list prior to shipping, to avoid the risk of your package being returned. It's also worth noting that some countries prohibit particular items from being shipped, so if you’re sending something obscure or rare, it's worth checking with the local customs authority prior to shipping.

Top 5 prohibited items
  • Perfume
  • Batteries
  • Aerosols
  • Flammable liquids
  • Animal skins (non‑domesticated)

DHL contact numbers

DHL Falkland Islands +500 (0) 22264
DHL Faroe Islands +298 (0) 45-7034-5345
DHL French Guiana +590 (0) 26 77 39