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Dhl

4.7 out of 5 based on 1537 user ratings

Great service
Great service, good prices and on time! I would recommend parcel hero and of course I will use it again
5 / 5 stars
''
a good fast and accurate service. I wouldn't use anyone else and would certainly recommend you to anyone needing the same
5 / 5 stars
''
Efficient and value for money
I was concerned about dropping off the document with only one barcode. I was not asked to give the final destination but it worked well and will try again.
5 / 5 stars
''
Very Good Service
Very good service. Pick-up and drop-off was as scheduled. No delays anywhere - fast service from US to UAE.
5 / 5 stars
''
Excellent Service
I sent a parcel to my daughter in Australia. It was picked up on Thursday evening and arrived on Monday morning, 2 days earlier than expected! The courier took ...read more »
5 / 5 stars
''
Very good service - all went very well. Easy website to use - all instructions very clear.
5 / 5 stars
''
Great service from UK to Ghana. I will definately use them again and recommend them to all my friends.
5 / 5 stars
''
Easy and accurate
Easy to use, straightforward and I was impressed with the parcel tracking and accurate delivery estimation.
5 / 5 stars
''
Excellent service
A brilliant service parcel delivered 5 days ahead of estimated delivery date. the only down side was the drop off at PC word in Farnborough. PC World will no ...read more »
5 / 5 stars
''
Exemplary - Christmas delivery with no headaches
Excellent service. Delivery date was achieved from the UK to Kenya (4 days). Everything was very simple, from placing the order to printing labels and trackin ...read more »
5 / 5 stars
''

DHL Courier Services

Whether you need to get a DHL quote, book a DHL collection or re-delivery, check the DHL delivery times, access DHL parcel tracking information or get the contact number for DHL customer services, it's all here in our handy guide to DHL Express shipping.

ParcelHero® partner carrier, DHL Express, a division of German logistics operator Deutsche Post, is the world's largest international courier service. DHL UK provides a wide range of express delivery services within the UK and to over 220 countries worldwide. ParcelHero® offers DHL online shipping and DHL tracking services for DHL Express, DHL Import Express and DHL Freight services.

With the most comprehensive global delivery network, DHL UK's service portfolio offers express UK & International parcel services, global mail services, road and air-freight delivery for heavier consignments via DHL Global Forwarding and logistics, freight and fulfilment services via DHL Supply Chain.

With ParcelHero® you don't need a DHL account number to send a parcel with DHL or obtain a DHL quote. Regardless of whether you're exporting to Germany or the USA, or you need to import goods from abroad, our online DHL price calculator will save you both time and money by providing you with a selection of service options and DHL delivery times with every quote.

Whether you're sending airmail, exporting large and heavy parcels or pallets, or you need to import goods into the UK, DHL has a service to meet your needs. DHL currently employs in excess of 315,000 staff, with a vehicle fleet of 89,000 vehicles from light-duty vans to bigger trucks for large and heavy parcel delivery and pallet services.

One of the many strengths of DHL is shipping to embargoed countries. Whereas UPS and FedEx are restricted by US embargoes for certain countries, DHL isn't, and so are able to offer parcel delivery to embargoed countries such as Afghanistan, Myanmar, Cuba and even North Korea. DHL has a strong delivery network in the European Union and is the leading parcel courier in Germany and many other EU countries.

Check our blog for DHL news and announcements, and get lots of free tips and advice about shipping.

DHL Tracking

Our DHL tracking service provides door-to-door real-time visibility. Whether you need DHL UK tracking or DHL International express tracking, with ParcelHero® it's as simple as entering your DHL tracking number into our tracking page. Our tracking service shows the real time status of your shipment wherever it is in the world, so if your shipment is delayed, you will be to see where your package is, and the cause of delay.

When tracking your shipment, keep an eye out for any scans with a status as ‘Exception'. Examples of DHL Tracking exception scans are: ‘Held in customs' ‘Customs hold' and ‘Clearance Delay'. And remember if you do need to query any shipment status or scan events, you can do so directly from our tracking page.

DHL Services

DHL offers a comprehensive range of express and economy delivery options:

DHL Express Worldwide:
fast international express delivery

Time Definite:
9am, 10.30am and 12noon
next working day delivery
with money back guarantee

Economy Select:
non-time critical and
large or heavy deliveries

DHL Global Mail:
Worldwide post
& mail services

Air Freight:
DHL offers air freight solutions
via their freight division -
"DHL Global Forwarding"

DHL Express Delivery Times

DHL offers fast transit times across the world, with many destinations served next day

DHL express transit time estimates :

Europe delivery
Next Day

USA delivery
East coast: Next day
West coast: 2 days

Asia delivery
2 - 4 days

Africa delivery
2 - 3 days

Customs and International Shipping

If you are shipping to China, or sending a parcel to the USA or another destination outside the EU with DHL, you will need to prepare customs documentation and your package may be liable for import duty and tax. ParcelHero® will help you produce the customs paperwork required.

Customs will assess what level of duty and tax (if any) are to be applied to your shipment when your goods arrive in the destination country. If you're sending gifts or personal effects, and they are below a certain threshold, your shipment will likely not incur any import duty charges, however every country's import rules and thresholds vary, so it's worth checking with the destination countries local customs office or website.

Once customs have decided on the level of duty or tax to apply to your shipment, DHL will then contact the recipient to arrange payment prior to delivery. Learn more about customs

DHL Prices & Surcharges

ParcelHero® prices include all applicable surcharges. DHL charges for remote area deliveries and also has a number of size and weight related surcharges so it's important that you provide accurate parcel dimensions and weight when getting a quote.

Learn more about surcharges

ParcelHero®
Your one stop parcel delivery shop

ParcelHero® offers the services of the world's leading courier networks, and our clever technology automatically calculates the most efficient and cheapest route for each shipment. With ParcelHero® you get the best of both worlds, as well as the reliability and versatility of the world's best delivery networks at prices of up to 60% less than booking direct.

Whether you are sending a UK parcel delivery, or need an international courier service, ParcelHero® offers £50 free cover on every shipment, real time parcel tracking and a simple, easy to use booking facility. Regardless of where you are shipping to, and no matter how large or small your parcel, ParcelHero® has a logistics solution to meet your needs. And our prices are so low that they are often cheaper than air mail and postal services.

At ParcelHero® we're passionate about parcels, and we are proud to have the most pro-active customer service team in the UK courier industry. Based at ParcelHero® UK HQ in West London, our highly trained customer service experts are here to answer any questions and help you resolve any delays that may occur whilst your shipment is in-transit for delivery

DHL Contact Numbers

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