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Dhl

4.6 out of 5 based on 1671 user ratings

Professional and trustworthy service

Kept me well informed about status of my item and notified me when it arrived to recipient. Would recommend

ANNE JOHNSTON , November 28, 2018

5 / 5 stars

Would definitely use again

Delivered in very good time, great communication of any delays, would recommend to anyone for larger parcels.

John Reynolds , November 27, 2018

5 / 5 stars

Significantly cheaper than directly booking from courier providers. The service was quite easy to use (though I recommend adding a few more details on label aff ...read more »

Michael Allen Watson , November 08, 2018

5 / 5 stars

Great experience start to finish, customer is well informed throughout ...

Great service, easy to use and you are kept updated throughout. I would recommend parcel hero..!

raj adhia , November 06, 2018

5 / 5 stars

Excellent service and value for money

Great service as per usual, - I use the service regularly and the reliability and speed including price is brilliant

Matthys Botha , October 23, 2018

5 / 5 stars

Fast and easy

Very easy to book on the internet. Dropped off package at designated point. Package arrived 4 days earlier than expected!
Thank you

Verne Naude , October 23, 2018

5 / 5 stars

UK to Australia - smooth process, fast delivery

It was a smooth, seamless and quick process from end to end. I had a parcel delivered from the UK to Australia and used the drop-off option in the UK, which sa ...read more »

Kerry Brown , October 13, 2018

5 / 5 stars

UK to Australia - smooth process, fast delivery

It was a smooth, seamless and quick process from end to end. I had a parcel delivered from the UK to Australia and used the drop-off option in the UK, which sa ...read more »

Kerry Brown , October 13, 2018

5 / 5 stars

Fantastic service. Collected early in the day. Great tracking details. Received by recipient in a small town in India on time.

Pratiksha Patel , October 11, 2018

5 / 5 stars

Painless, professional, quick

Painless process. Amazingly quick delivery of a parcel from the UK to Australia. Regular emails to let me know where the parcel was and when it had arrived.

ANDREW SWAIN , October 09, 2018

5 / 5 stars

DHL Courier Services

Whether you need to get a DHL quote, book a DHL collection or re-delivery, check the DHL delivery times, access DHL parcel tracking information or get the contact number for DHL customer services, it's all here in our handy guide to DHL Express shipping.

ParcelHero^® partner carrier, DHL Express, a division of German logistics operator Deutsche Post, is the world's largest international courier service. DHL UK provides a wide range of express delivery services within the UK and to over 220 countries worldwide. ParcelHero^® offers DHL online shipping and DHL tracking services for DHL Express, DHL Import Express and DHL Freight services.

With the most comprehensive global delivery network, DHL UK's service portfolio offers express UK & International parcel services, global mail services, road and air-freight delivery for heavier consignments via DHL Global Forwarding and logistics, freight and fulfilment services via DHL Supply Chain.

With ParcelHero^® you don't need a DHL account number to send a parcel with DHL or obtain a DHL quote. Regardless of whether you're exporting to Germany or the USA, or you need to import goods from abroad, our online DHL price calculator will save you both time and money by providing you with a selection of service options and DHL delivery times with every quote.

Whether you're sending airmail, exporting large and heavy parcels or pallets, or you need to import goods into the UK, DHL has a service to meet your needs. DHL currently employs in excess of 315,000 staff, with a vehicle fleet of 89,000 vehicles from light-duty vans to bigger trucks for large and heavy parcel delivery and pallet services.

One of the many strengths of DHL is shipping to embargoed countries. Whereas UPS and FedEx are restricted by US embargoes for certain countries, DHL isn't, and so are able to offer parcel delivery to embargoed countries such as Afghanistan, Myanmar, Cuba and even North Korea. DHL has a strong delivery network in the European Union and is the leading parcel courier in Germany and many other EU countries.

Check our blog for DHL news and announcements, and get lots of free tips and advice about shipping.

DHL Tracking

Our DHL tracking service provides door-to-door real-time visibility. Whether you need DHL UK tracking or DHL International express tracking, with ParcelHero^® it's as simple as entering your DHL tracking number into our tracking page. Our tracking service shows the real time status of your shipment wherever it is in the world, so if your shipment is delayed, you will be to see where your package is, and the cause of delay.

When tracking your shipment, keep an eye out for any scans with a status as ‘Exception'. Examples of DHL Tracking exception scans are: ‘Held in customs' ‘Customs hold' and ‘Clearance Delay'. And remember if you do need to query any shipment status or scan events, you can do so directly from our tracking page.

DHL Services

DHL offers a comprehensive range of express and economy delivery options:

DHL Express Worldwide:
fast international express delivery

Time Definite:
9am, 10.30am and 12noon
next working day delivery
with money back guarantee

Economy Select:
non-time critical and
large or heavy deliveries

DHL Global Mail:
Worldwide post
& mail services

Air Freight:
DHL offers air freight solutions
via their freight division -
"DHL Global Forwarding"

DHL Express Delivery Times

DHL offers fast transit times across the world, with many destinations served next day

DHL express transit time estimates :

Europe delivery
Next Day

USA delivery
East coast: Next day
West coast: 2 days

Asia delivery
2 - 4 days

Africa delivery
2 - 3 days

Customs and International Shipping

If you are shipping to China, or sending a parcel to the USA or another destination outside the EU with DHL, you will need to prepare customs documentation and your package may be liable for import duty and tax. ParcelHero^® will help you produce the customs paperwork required.

Customs will assess what level of duty and tax (if any) are to be applied to your shipment when your goods arrive in the destination country. If you're sending gifts or personal effects, and they are below a certain threshold, your shipment will likely not incur any import duty charges, however every country's import rules and thresholds vary, so it's worth checking with the destination countries local customs office or website.

Once customs have decided on the level of duty or tax to apply to your shipment, DHL will then contact the recipient to arrange payment prior to delivery. Learn more about customs

DHL Prices & Surcharges

ParcelHero^® prices include all applicable surcharges. DHL charges for remote area deliveries and also has a number of size and weight related surcharges so it's important that you provide accurate parcel dimensions and weight when getting a quote.

Learn more about surcharges

ParcelHero^®
Your one stop parcel delivery shop

ParcelHero^® offers the services of the world's leading courier networks, and our clever technology automatically calculates the most efficient and cheapest route for each shipment. With ParcelHero^® you get the reliability and versatility of the world's best delivery networks.

Whether you are sending a UK parcel delivery, or need an international courier service, ParcelHero^® offers £50 free cover as standard*, real time parcel tracking and a simple, easy to use booking facility. Regardless of where you are shipping to, and no matter how large or small your parcel, ParcelHero^® has a logistics solution to meet your needs. And our prices are so low that they are often cheaper than air mail and postal services.

At ParcelHero^® we're passionate about parcels, and we are proud to have the most pro-active customer service team in the UK courier industry. Based at ParcelHero^® UK HQ in West London, our highly trained customer service experts are here to answer any questions and help you resolve any delays that may occur whilst your shipment is in-transit for delivery

*excluding Hermes deliveries