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Dhl

4.7 out of 5 based on 1564 user ratings

Simple and efficient
This was the first time I had sent a large parcel to Hong Kong and therefore was rather nervous. However Parcelhero’s online chat people were excellent. The par ...read more »
5 / 5 stars
''
Outstanding Service
So quick and easy it arrived 3 days early and I sent a parcel from the UK to South Africa with super economy delivery which usually takes the longest. The parce ...read more »
5 / 5 stars
''
Great service
Easy to use booking with best price and delivered on time with alerts along the way. Very happy!
5 / 5 stars
''
No problems very pleasant to deal with parcel arrived on stated time would recommend them to all
5 / 5 stars
''
Amazing parcel delivery
Amazing service. Only took 2 days from USA to UK. Tracking every single step of the way.
5 / 5 stars
''
The best parcel service I’ve used
This is the best parcel service I’ve used. I send parcels abroad regularly as my family and grandchildren live abroad. I found it very efficient and extremely q ...read more »
5 / 5 stars
''
Quick, easy service and reasonable on price as well.
Good price, just one label to print out and they do the rest. The parcel got to my son in the USA so quickly and without any fuss...very pleased and will defini ...read more »
5 / 5 stars
''
Can't go wrong!
Really good service. Pick up was efficient and fast delivery. Definitely will be using again
5 / 5 stars
''
Prompt and reliable . Have used them a few times and never let me down and the tracking is accurate too.
5 / 5 stars
''
Easy website, professional service
Easy to use website, good comparative services available, easy drop off, good tracking and delivery on time
5 / 5 stars
''

DHL Courier Services

Whether you need to get a DHL quote, book a DHL collection or re-delivery, check the DHL delivery times, access DHL parcel tracking information or get the contact number for DHL customer services, it's all here in our handy guide to DHL Express shipping.

ParcelHero® partner carrier, DHL Express, a division of German logistics operator Deutsche Post, is the world's largest international courier service. DHL UK provides a wide range of express delivery services within the UK and to over 220 countries worldwide. ParcelHero® offers DHL online shipping and DHL tracking services for DHL Express, DHL Import Express and DHL Freight services.

With the most comprehensive global delivery network, DHL UK's service portfolio offers express UK & International parcel services, global mail services, road and air-freight delivery for heavier consignments via DHL Global Forwarding and logistics, freight and fulfilment services via DHL Supply Chain.

With ParcelHero® you don't need a DHL account number to send a parcel with DHL or obtain a DHL quote. Regardless of whether you're exporting to Germany or the USA, or you need to import goods from abroad, our online DHL price calculator will save you both time and money by providing you with a selection of service options and DHL delivery times with every quote.

Whether you're sending airmail, exporting large and heavy parcels or pallets, or you need to import goods into the UK, DHL has a service to meet your needs. DHL currently employs in excess of 315,000 staff, with a vehicle fleet of 89,000 vehicles from light-duty vans to bigger trucks for large and heavy parcel delivery and pallet services.

One of the many strengths of DHL is shipping to embargoed countries. Whereas UPS and FedEx are restricted by US embargoes for certain countries, DHL isn't, and so are able to offer parcel delivery to embargoed countries such as Afghanistan, Myanmar, Cuba and even North Korea. DHL has a strong delivery network in the European Union and is the leading parcel courier in Germany and many other EU countries.

Check our blog for DHL news and announcements, and get lots of free tips and advice about shipping.

DHL Tracking

Our DHL tracking service provides door-to-door real-time visibility. Whether you need DHL UK tracking or DHL International express tracking, with ParcelHero® it's as simple as entering your DHL tracking number into our tracking page. Our tracking service shows the real time status of your shipment wherever it is in the world, so if your shipment is delayed, you will be to see where your package is, and the cause of delay.

When tracking your shipment, keep an eye out for any scans with a status as ‘Exception'. Examples of DHL Tracking exception scans are: ‘Held in customs' ‘Customs hold' and ‘Clearance Delay'. And remember if you do need to query any shipment status or scan events, you can do so directly from our tracking page.

DHL Services

DHL offers a comprehensive range of express and economy delivery options:

DHL Express Worldwide:
fast international express delivery

Time Definite:
9am, 10.30am and 12noon
next working day delivery
with money back guarantee

Economy Select:
non-time critical and
large or heavy deliveries

DHL Global Mail:
Worldwide post
& mail services

Air Freight:
DHL offers air freight solutions
via their freight division -
"DHL Global Forwarding"

DHL Express Delivery Times

DHL offers fast transit times across the world, with many destinations served next day

DHL express transit time estimates :

Europe delivery
Next Day

USA delivery
East coast: Next day
West coast: 2 days

Asia delivery
2 - 4 days

Africa delivery
2 - 3 days

Customs and International Shipping

If you are shipping to China, or sending a parcel to the USA or another destination outside the EU with DHL, you will need to prepare customs documentation and your package may be liable for import duty and tax. ParcelHero® will help you produce the customs paperwork required.

Customs will assess what level of duty and tax (if any) are to be applied to your shipment when your goods arrive in the destination country. If you're sending gifts or personal effects, and they are below a certain threshold, your shipment will likely not incur any import duty charges, however every country's import rules and thresholds vary, so it's worth checking with the destination countries local customs office or website.

Once customs have decided on the level of duty or tax to apply to your shipment, DHL will then contact the recipient to arrange payment prior to delivery. Learn more about customs

DHL Prices & Surcharges

ParcelHero® prices include all applicable surcharges. DHL charges for remote area deliveries and also has a number of size and weight related surcharges so it's important that you provide accurate parcel dimensions and weight when getting a quote.

Learn more about surcharges

ParcelHero®
Your one stop parcel delivery shop

ParcelHero® offers the services of the world's leading courier networks, and our clever technology automatically calculates the most efficient and cheapest route for each shipment. With ParcelHero® you get the reliability and versatility of the world's best delivery networks.

Whether you are sending a UK parcel delivery, or need an international courier service, ParcelHero® offers £50 free cover on every shipment, real time parcel tracking and a simple, easy to use booking facility. Regardless of where you are shipping to, and no matter how large or small your parcel, ParcelHero® has a logistics solution to meet your needs. And our prices are so low that they are often cheaper than air mail and postal services.

At ParcelHero® we're passionate about parcels, and we are proud to have the most pro-active customer service team in the UK courier industry. Based at ParcelHero® UK HQ in West London, our highly trained customer service experts are here to answer any questions and help you resolve any delays that may occur whilst your shipment is in-transit for delivery

DHL Contact Numbers

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