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Send postage from £15.21
1 kg parcel from £15.21
5 kg parcel from £28.30

Sending parcels with DHL

DHL offers an exceptional customer experience, with same day collection and reliable delivery. Whether you want to compare DHL prices, send a parcel, track a DHL shipment, or find DHL contact information for the country you’re shipping to, you can do it all with ParcelHero.

At a glance

Printerless services
N/A
Tracking
Collection and
deliveries
8-6 pm
working days
Max weight
1000kg
Max pallet
size
300cm

ParcelHero delivers more

£50 free protection as standard*
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Feefo Service ratingService rating
4.6 out of 5 based on 17884 user ratings
Israel Imarni
Happy customer
Parcel arrived safe and sound and I was able to track every part of the journey
Scott Rundle
Would definitely recommend this service!
Will definitely use your service again. My package arrived early, without incident and at the best price I could find!<br /><br />Thanks again.
Dorothy Slater
Great Service!
Great service! Collected as said and delivered to the other side of the world in less than 3 days. Thank you.
Janet Nell
Couldn’t have been any better,
The parcel was collected early on the appointed day & it has already been received by my daughter in Cape Town, 3 days earlier than scheduled. Wonderful service, thank you.<br />I shall certainly recommend ParcelHero to friends & family & use them again when required.
Deon Klopper
Delivery on time!
It was an overseas delivery (South Africa) and I thought delivery in 2 days.... I wish! But lets give it a go... And they did! On the 2nd day at 11h58 it was delivered to the front door!<br />Thanks for a great service - I shall definitely save you in my parcel delivery go to folder!
Naomi Edwards
Great service
Great service, great prices quoted. Setting up the collection was easy and the parcel was delivered with no issues on the day specified. Definitely recommend and woukd use again.
Malik Malas
Very reliable delivery service
Easy to use online. Communication on what to do next was prompt and easy. And most importantly my international delivery was delivered in almost as week. Very good service indeed.
Ian Turner
Great service quick and easy. Well pleased.
Great service, quick and easy to arrange pick up and delivery. I will definitely be using this service again.
Ian Turner
Great service quick and easy. Well pleased.
Great service, quick and easy to arrange pick up and delivery. I will definitely be using this service again.
Rob Smith
Best I've used
****** excellent! Picked up on time, tracked all the way, fast delivery and on the day stated. Good price, what more can you ask for!

Compare our courier services

DHL 2-3 day USA express delivery from £27.09

With 2-day delivery across most of the East Coast, including New York and New Jersey, and 3-day delivery across most of the USA, DHL's express delivery offers fast delivery and excellent value.

DHL Document delivery from £15.21

Sending documents with DHL is cheaper than sending packages, because the goods are not subject to customs clearance and import duty. This means faster delivery and lower prices, with envelope prices to the Far East starting at £14.27 and Africa from £13.25.

DHL Large parcel delivery from £67.21

Our DHL freight service can accept pallets up to 300kg to the EU and 1,000 kg for worldwide destinations. Collections need to be booked 1 day in advance, so a suitable vehicle is dispatched.

Labels and paperwork

Most DHL services require you to print the shipping labels, however we do also offer 'No printer' services. For most destinations, DHL submits the customs invoices electronically, so you don’t need to print them.


Packaging

Packaging your items safely for transportation is important when sending internationally. If you are sending luggage you also need to remove or protect the wheels.


Collection and delivery

We offer both DHL collection and drop off options. If the receiver is not home DHL will normally deliver to a safe place, such as a porch or neighbour. Collections and deliveries are made on working days between 9am and 6pm.


Tracking your parcel

Track your DHL parcel door to door, simply visit our tracking page to get started.


DHL Customs clearance

If the recipient is required to pay import duty, DHL charge a 'disbursement fee' for paying those charges to customs and processing payment from the receiver. The fee varies from country to country, in the UK the fee is currently £11 or 2.5% (whichever is greater) of the total duty and VAT payable.


DHL prices and surcharges

We're often asked whether our cheap prices are too good to be true. Well, the good news is all our prices include all applicable surcharges. DHL apply surcharges for items over 70kg in weight and 120 cm in length, so if your item is close to that, be very careful to enter accurate information to avoid additional charges being applied by DHL when they audit your shipment.



Prohibited items

Unlike some carriers, DHL can ship personal effects, including clothing, shoes, electronics and even passports. However, there are lots of items that DHL cannot ship, and some of them may not be so obvious, including food to the EU, power banks, and cash. Always check the prohibited list prior to shipping, to avoid the risk of your package being returned. It's also worth noting that some countries prohibit particular items from being shipped, so if you’re sending something obscure or rare, it's worth checking with the local customs authority prior to shipping.


Top 5 prohibited items
  • Perfume
  • Batteries
  • Aerosols
  • Flammable liquids
  • Animal skins (non‑domesticated)

DHL contact numbers

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DHL Falkland Islands +500 (0) 22264
DHL Faroe Islands +298 (0) 45-7034-5345
DHL French Guiana +590 (0) 26 77 39
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