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Send postage from £15.21
1 kg parcel from £15.21
5 kg parcel from £28.30

Sending parcels with DHL

DHL offers an exceptional customer experience, with same day collection and reliable delivery. Whether you want to compare DHL prices, send a parcel, track a DHL shipment, or find DHL contact information for the country you’re shipping to, you can do it all with ParcelHero.

At a glance

Printerless services
N/A
Tracking
Collection and
deliveries
8-6 pm
working days
Max weight
1000kg
Max pallet
size
300cm

ParcelHero delivers more

£50 free protection as standard*
Collection or drop-off at a local shop anytime
Track your parcel from door-to-door
Send bulky or heavy items weighing up to 1,000kg
Feefo Service ratingService rating
4.6 out of 5 based on 17996 user ratings
Iain milne
excellent will use again
easy to book online, courier arrived early on the day of collecting and package arrived when it said it would
Iain milne
excellent will use again
easy to book online, courier arrived early on the day of collecting and package arrived when it said it would
Timothy Laffan
A great parcel service
A fast and efficient delivery service parcel tracking was good quick on time deliveries <br />I would recommend Parcel hero and will use again
Timothy Laffan
A great parcel service
A fast and efficient delivery service parcel tracking was good quick on time deliveries <br />I would recommend Parcel hero and will use again
Patricia Rose
The best company for sending parcels abroad
Very easy to use compared with others. Pleasant personnel for collecting from home. Service was eg ft iciest. Highly recommended for sending parcels sbtoad
Patricia Rose
The best company for sending parcels abroad
Very easy to use compared with others. Pleasant personnel for collecting from home. Service was eg ft iciest. Highly recommended for sending parcels sbtoad
Sheila Littlefair
Everything excellent
Excellent. Prices are very competitive. Customer service responded to a slight problem. Speedy delivery with clear tracking info.
Katrina Mayes
Smooth process
Easy to book online an international parcel ,picked up and delivered earlier than expected to other side of world
Dr A Drybrough
Quick to refund following a wrong size order
I had inadvertantly requested the wrong size of package that would not have fitted the item I wanted to send and was refunded following a cancellation.
Stephanie Doak
Great service!
Quick and easy collection and delivery from door to door. The website allows you to enter in the details of the parcel and brings up many delivery options to choose from. Parcel was collected and delivered within the timings I had selected.

Compare our courier services

DHL 2-3 day USA express delivery from £27.09

With 2-day delivery across most of the East Coast, including New York and New Jersey, and 3-day delivery across most of the USA, DHL's express delivery offers fast delivery and excellent value.

DHL Document delivery from £15.21

Sending documents with DHL is cheaper than sending packages, because the goods are not subject to customs clearance and import duty. This means faster delivery and lower prices, with envelope prices to the Far East starting at £14.27 and Africa from £13.25.

DHL Large parcel delivery from £67.21

Our DHL freight service can accept pallets up to 300kg to the EU and 1,000 kg for worldwide destinations. Collections need to be booked 1 day in advance, so a suitable vehicle is dispatched.

Labels and paperwork

Most DHL services require you to print the shipping labels, however we do also offer 'No printer' services. For most destinations, DHL submits the customs invoices electronically, so you don’t need to print them.


Packaging

Packaging your items safely for transportation is important when sending internationally. If you are sending luggage you also need to remove or protect the wheels.


Collection and delivery

We offer both DHL collection and drop off options. If the receiver is not home DHL will normally deliver to a safe place, such as a porch or neighbour. Collections and deliveries are made on working days between 9am and 6pm.


Tracking your parcel

Track your DHL parcel door to door, simply visit our tracking page to get started.


DHL Customs clearance

If the recipient is required to pay import duty, DHL charge a 'disbursement fee' for paying those charges to customs and processing payment from the receiver. The fee varies from country to country, in the UK the fee is currently £11 or 2.5% (whichever is greater) of the total duty and VAT payable.


DHL prices and surcharges

We're often asked whether our cheap prices are too good to be true. Well, the good news is all our prices include all applicable surcharges. DHL apply surcharges for items over 70kg in weight and 120 cm in length, so if your item is close to that, be very careful to enter accurate information to avoid additional charges being applied by DHL when they audit your shipment.



Prohibited items

Unlike some carriers, DHL can ship personal effects, including clothing, shoes, electronics and even passports. However, there are lots of items that DHL cannot ship, and some of them may not be so obvious, including food to the EU, power banks, and cash. Always check the prohibited list prior to shipping, to avoid the risk of your package being returned. It's also worth noting that some countries prohibit particular items from being shipped, so if you’re sending something obscure or rare, it's worth checking with the local customs authority prior to shipping.


Top 5 prohibited items
  • Perfume
  • Batteries
  • Aerosols
  • Flammable liquids
  • Animal skins (non‑domesticated)

DHL contact numbers

F
DHL Falkland Islands +500 (0) 22264
DHL Faroe Islands +298 (0) 45-7034-5345
DHL French Guiana +590 (0) 26 77 39
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