ParcelHero® uses the world’s best couriers to ensure maximum reliability and handling care during transit, however even with the best carriers, on occasion loss or damage can occur.
ParcelHero® offers £50 free enhanced cover as standard*, regardless of size or value. For extra protection, we offer additional parcel delivery insurance options. You can purchase ParcelHero® Enhanced Cover if you need to insure your parcel delivery for a higher value. To do this, simply select the level of cover you require when booking your delivery.
*excluding Hermes deliveries
01. You can purchase Enhanced Cover up to a maximum value of £20,000 per shipment.
03. ParcelHero® cover does not include damage to the exterior packaging
04. For any claim to be valid, the shipment must have been packaged in accordance with our labelling and packaging criteria